Book Ace car rentals at New Orleans Louis Armstrong Airport

Reviews

Recent reviews

Traveler rating

Wonderful

6

Very good

0

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

14

10.0

Super friendly staff! They worked quickly and the process ran smooth! When in New Orleans, I’ll be using them again! Also, Roy is AWESOME! He was so busy and still made time to get us to where we needed to be. He deserves a raise!Reviewed 23 Jun 2024

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2.0

Well since I okayed for thier insurance it did not go through on the site I ended up having to pay for another type of insurance. Also no cruises control on a car I spent over 400.00 for 3 days. Over all it was not a "good" experienceReviewed 20 Jun 2024

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2.0

They are inconveniently offsite and don’t advertise that well. Early drop off was very confusing.Reviewed 29 Mar 2024

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10.0

Emile provided us with great service, kindness and a good car. The van driver was also extremely kind. Thanks. Ace!Reviewed 2 Mar 2024

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2.0

Nothing, I will never book this agent again!!!Reviewed 14 Feb 2024

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2.0

The low air pressure light was on and we asked about it and they said it was due to weather and a bad sensor. Completely false, it comes on when the pressure gets below 25 psi. We had to fill up 3 times in 4 days. They also said we were liable for any tire damage. So if the tire had blown out we would be on the hook for a new tire. When we called and told them it's not a bad sensor, they told us the front left tire leaks before we told them which tire it was. They again told us it was because of weather. Also, it's unlimited miles but they asked us not to drive to Pensacola from New Orleans. They also charged us a $400 deposit. We've never had more thst a $100 deposit. When we returned the car they said we got an upgrade and our money's worth because we drove 400 miles. I cannot believe they intentionally sent out a car with a known problem and lied about it. They tried to make us feel as though it was no big deal and that us dealing with their car issues is just the way it works. The worst car rental experience we've ever had. Will never rent from Ace or Nifty again.Reviewed 7 Jan 2024

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10.0

I was in a hurry and made this reservation by accident (I’ve never used ACE before). I was thrown when there was no check-in desk in the car rental center but was able to get information from some other employees. There should be signage with instructions. However the driver and the owners were all very friendly and helpful. The car had a lot of damage but ran perfectly.Reviewed 16 Dec 2023

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2.0

My flight was delayed 4 hours. Apparently they hold the car for 2 hours. They didn’t have another option. They also don’t tell you that they’re not located where the other rental cars are but you have to call them and then take a second shuttle after you arrive at the rental area. I’m all for small mom and pop businesses but in this case, it didn’t work for me. They were the cheapest but it makes sense since they’re the most inconvenient. I went with Alamo.Reviewed 4 Oct 2023

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2.0

The place closes 3pm-5pm. The place located outside the airport No communication or customer service careReviewed 16 Jun 2023

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10.0

Pros:The staff was friendly. The car was in great condition, and the price was fair.Cons:It was a bit confusing picking up the car. We took the shuttle from the airport but there were no “Ace” signs at the car rental area. I had to ask someone working at a different rental agency how to find them. She called Ace and they picked us up to take us to their location. I would have appreciated more information about the pick up process.Reviewed 22 May 2021

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More

• How much does it cost to rent a car from Ace at New Orleans Louis Armstrong Airport?

  On average a rental car from Ace at New Orleans Louis Armstrong Airport costs C$ 95 per day.

• What is the most popular rental car from Ace at New Orleans Louis Armstrong Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Ace at New Orleans Louis Armstrong Airport.

• Where can I find Ace car rentals at New Orleans Louis Armstrong Airport?

  1241 Airline Dr is the closest Ace rental location to New Orleans Louis Armstrong Airport. The telephone number for this location is +1 504 464 3001.

• Does Ace offer shuttle or airport pick-up services from New Orleans Louis Armstrong Airport (MSY)?

  No (According to our data)