Book Hertz car rentals in Columbus

Reviews for Hertz in Columbus

Recent reviews

Traveler rating

Wonderful

11

Very good

6

Good

2

Okay

1

Fair

1

Mediocre

0

Poor

11

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car was cleancar was dirty

car availablelocation was closed

pick up the carnever rent

rented a carpick up and drop

friendly staffwrong location

credit card

6.0

Pickup (CMH) staff did not apologize for giving me a car with a dead battery and made it seem like it was my fault. Drop off (PHL) shuttle bus drivers did their best to avoid picking up passengers - a few of us had to walk to the terminal. Hertz used to be a premium brand - now they are just average.Reviewed 6 Aug 2024

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4.0

You should remove the option for Ft Wayne airport return. Hertz is not at the airport - I had to ask the protocol from the other car rental companies that basically said “ this is hertz MO” to charge the extra fee. Thankfully I didn’t have a flight - just a return. Had to drive to a downtown location (closed) to return on time.Reviewed 5 Aug 2024

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2.0

I did not rent the car from this location. Upon arrival, attendant required proof of own car insurance. I do not have own car or insurance, which is why I was renting the car. The alternative provided was $40/day for complete insurance from the location itself. I rent cars very often - this has never been a requirement before as my credit card offers great insurance coverage.Reviewed 2 Dec 2021

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4.0

Hertz still charges an extra daily fee to add a spouse as an authorized driver. Luckily it looks like a lot of car rental companies are moving away from this, but it's ridiculousReviewed 1 Dec 2021

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8.0

There was an extra charge for a second (spouse) driver which I don’t think we have ever had from another company. When I looked back at the agreement it did mention additional charges for another driver but didn’t say what they were (13$/day). I would have looked at another rental company if I had been aware upfront (like, the info not buried in the middle of the rental agreement) as it did push the price much past the competition’s price. The car was nice, clean, etc.Reviewed 22 Nov 2021

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10.0

A little high priced fir a one day rental, otherwise clean car. No ‘cleaning product’ odor which was nice!Reviewed 5 Nov 2021

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8.0

Pros:The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.Cons:I felt that they should have clearly explained their return method (or at least mentioned it).Reviewed 30 Mar 2021

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10.0

Pros:Ended up getting a very nice upgrade for no additional charge due to limited availabilityReviewed 29 Mar 2021

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10.0

Pros:Very friendly literally in and out very attentive!Reviewed 27 Oct 2020

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2.0

Pros:I want my money back I never rented oneCons:I keep telling you that cancelled it and I never got to rent a car and can’t get refunded because you guys aren’t human.Reviewed 13 Oct 2020

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10.0

Cons:Satisfied customer.Reviewed 10 Oct 2020

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2.0

Cons:I missed my scheduled meeting because of you guys. After I drove 30 miles, I see the maintenance required sign. I had to drive from Columbus(OH) to Providence(RI). Called the customer, to report and they said another car will be ready at Cleveland airport. But they refused for an exchange. After wasting 2-3 hours - explaining about the situation, I had to reserve another car at Cleveland and take it from there on .Reviewed 25 Aug 2020

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More

• What is the most popular rental car from Hertz in Columbus?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Columbus.

• How many car rental locations does Hertz have in Columbus?

  Hertz has 10 rental locations in Columbus. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Columbus airport (CMH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes