Book Hertz car rentals in Eugene

Reviews for Hertz in Eugene

Recent reviews

Traveler rating

Wonderful

9

Very good

2

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

12

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friendly staffpick up the car

car availablerented a car

car was clean

10.0

We were expecting a Mazda compact but were given a Chevy Malibu, but that turned out to be ok.Reviewed 27 Aug 2024

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2.0

Your website is messed up and myself and another customer in front of me both found out our rentals were from the town location not the airport despite our reservation saying otherwise when we made it.Reviewed 15 Oct 2023

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10.0

Quick and efficient communication concerning pick up and return of car. Will use again.Reviewed 12 Oct 2022

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10.0

This was the easiest car rental experience that I have ever had. The personnel in Eugene, Oregon were extremely helpful and very friendly and pleasant. I will definitely rent from this company again.Reviewed 3 Jan 2022

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2.0

Called me morning of my reservation to tell me they had no cars. Really screwed me.Reviewed 29 Dec 2021

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2.0

Upon arrival, found out my request for car pick up at the airport had been changed to another location. Hertz staff was completely unhelpful. Told me to call the other store. Coming internationally, didn’t have a phone that could call locally. Found a cab on my own to head to another location. $35 and an hour and a half later, finally arrived to the other Hertz location. (Remember I just got off a very long flight from overseas!) although the staff was very helpful, I had to pay extra to be able to drop the car at the airport upon drop off. I was offered a, “Im so sorry, when the airport is out of cars, they do this!” Very disappointing and made my trip exhausting. But most of all disappointed in the attitude and unwillingness to offer any help from the airport Hertz staff.Reviewed 14 Nov 2021

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10.0

Renting a car away from the airport was more affordable. After returning the rental car, they were helpful in finding me a taxi to get to the airport.Reviewed 20 Oct 2021

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6.0

Pros:Got the car pretty quickly once I got there. The gentleman was polite and kind.Cons:I was not aware that the car would not be available at the Hertz in the airport. This was nowhere to be found in the paperwork. I had to take an Uber to a Hertz 7 miles out and return the car there too, so I paid about $50 in addition to the rental cost. The car I was given was a minivan, not a sedan as agreed. We were told that's all they had. It was unwashed and had a missing hub cap top.Reviewed 23 Mar 2021

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8.0

Pros:Staff was friendly and helpful.Cons:The insurance coverage was too high and expensive.Reviewed 7 Dec 2020

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2.0

Pros:NothingCons:They closed early and didn't notify me so I didn't get my rental carReviewed 14 Sep 2020

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2.0

Cons:The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.Reviewed 5 Jul 2020

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8.4

Pros:The car was new, and clean, and the staff was great to work with!Cons:I had not realized just how terrible the gas mileage on a Jeep was- we ended up spending a LOT more on gas than our previous trip to Oregon, despite actually driving less...Reviewed 19 Nov 2019

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More

• What is the most popular rental car from Hertz in Eugene?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Eugene.

• How many car rental locations does Hertz have in Eugene?

  Hertz has 2 rental locations in Eugene. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Eugene airport (EUG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Eugene airport (EUG)?

  Yes