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2 locations in Lubbock
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Reviews
8.0 Very good
Alexandrianna, Aug 2024
Minivan
10.0 Wonderful
Anonymous, Feb 2024
Economy
10.0 Wonderful
Anonymous, Dec 2023
Minivan
2.0 Poor
Anonymous, May 2021
Cons:
It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.4.0 Mediocre
Paige, Mar 2021
Pros:
The easy drop off if I had to pick some thing but I barely cared for that.Cons:
I was told that I was going to get a certain type of car. When I showed up they offered me a smaller car. I needed a car with a trunk that’s why I picked the size car than I needed. She said that there was nothing that she could do but if I want to pay $20 extra a day I could upgrade to a Tahoe. I had something for a free upgrade and she refused to do it because she said that there was no stock but yet she was offering me an upgrade. I had to upgrade because the car they gave me could not fit anything since it was not the correct size and turns out the moment I got it, there was a death bottle under the seat and all kinds of other trash in the car. Even though the car was dirty which should be clean especially with Covid they couldn’t give me a different car so I had to deal with a nasty car that smelled like smoke. Overall I don’t think I would ever want to use Avis again. The lady was so rude from the moment I walked in. It definitely made you feel like they did not care for you as a consumer. This is the worst rental place ever, don’t waste your time in try another company that actually cares about your business.2.0 Poor
Stephen, Mar 2021
Cons:
There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.One location in Lubbock
One location in Lubbock
5 locations in Lubbock
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Reviews
10.0 Wonderful
Anonymous, Apr 2024
Compact
10.0 Wonderful
Anonymous, Feb 2024
Intermediate SUV
2.0 Poor
Anonymous, Jun 2021
Pros:
Vehicles were not ready, nor did they ever be ready.Cons:
having vehicles ready (even replacements would have been better than nothing)10.0 Wonderful
Anonymous, Feb 2021
Pros:
It was a typical car rental experience I just was surprised that they didn’t take debit card.Cons:
It was a good little car for a few days10.0 Wonderful
Anonymous, Oct 2020
Pros:
The staff was very knowledgeable in what they mnew.3.2 Poor
Anonymous, Jun 2020
Pros:
I placed my reservation online to pick it up at a specific location in Lubbock. I called ahead to verify that my reservation was made and was told that the facility closed at 2pm. I made sure to be on site by 12:30pm only to find out that this address was closed down. I saw a note to visit another facility within the same city. I drove to that site and was there just after 1pm. They didn't have any trucks on hand like I had reserved. They did find one at a 3rd location. They did offer to get the vehicle for me but the 3rd address was only 2 miles from my home. By the time I got to the 3rd site, they already rented 1 of the 3 trucks remaining. I was able to obtain a truck and drive to my destination but I feel there was much confusion and all of the employees were aware of the incorrect address.Cons:
The site needs to be updated so that your potential renters won't waste their time going to wrong address. And if I place a reservation for a specific type of vehicle, then there should be one available when I get there and not just by chance.2 locations in Lubbock
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Reviews
2.0 Poor
Anonymous, Apr 2024
Supplier choice
2.0 Poor
Anonymous, Nov 2023
Intermediate
2.0 Poor
Anonymous, Oct 2022
4.0 Mediocre
Anonymous, Oct 2022
2.0 Poor
David, Nov 2021
10.0 Wonderful
Anonymous, Apr 2021
Pros:
Everything was vey easy!Cons:
The Rental car was not the one I wanted but that happens. The car was not clean had to clean it up before I could drive.One location in Lubbock
One location in Lubbock
Locations in Lubbock
5401 N Martin Luther King Blvd
+1 877 283 0898
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One location in Lubbock
Locations in Lubbock
Filters
No reviews available
One location in Lubbock
Locations in Lubbock
Filters
No reviews available
Along with a 12 passenger van, rental companies in Lubbock offer 7 passenger vans.
Pick-up location | Lubbock |
---|---|
Car types | Van, Minivan |
Rental locations | 15 |
Airport locations | 9 |