Car Rental at Los Angeles Airport from C$ 14/day

Nissan Versa

or similar SMALL

C$ 25/day

Toyota Corolla

or similar MEDIUM

C$ 26/day

Nissan Altima

or similar LARGE

C$ 22/day

Dodge Grand Caravan

or similar VAN

C$ 46/day

Ford Explorer

or similar SUV

C$ 53/day

Dodge Charger

or similar LARGE

C$ 39/day

Chrysler 300

or similar LUXURY

C$ 54/day

Class Convertible

or similar CONVERTIBLE

C$ 66/day

Class Special Car

or similar Category

C$ 14/day

Nissan Kicks

or similar SUV

C$ 34/day

Toyota RAV4

or similar SUV

C$ 35/day

Hyundai Santa Fe

or similar SUV

C$ 39/day

Best rates found by KAYAK users in the past 48 hours.

Since there are not many public transportation options that are directly connected to this transport hub, booking a car rental at Los Angeles Airport (LAX) is a convenient transport option. The recommended way to move around the city is by driving, so having immediate access to your own car will give you the freedom to explore the region and see all the sights on your to-do list.
When you book a car rental at Los Angeles Airport, it’s important to note that there are no rental companies located directly in the terminals. Instead, some companies have their main offices and fleets just a short distance from the airport, and they offer free shuttle services to and from each terminal for customers.
Once you are ready to return your car rental at Los Angeles Airport, you can bring it back directly to your respective car rental company. The return location will typically be next to where you initially picked up the vehicle, so make sure to remember this spot to make it easier for you to bring back the car once your rental period is over.
Los Angeles Airport tends to be busiest during rush hour, which is usually in the mornings and evenings when people are headed to and from work. Because of this, the area surrounding the airport can be more congested than usual, consequently making it more difficult for you to return your rental car before catching your flight. If you would like to make the return process as smooth as possible, try to bring your vehicle back at a time that is outside of these hours.
25% of our users found rental cars at Los Angeles Airport for C$ 59 or less
Book your rental car at Los Angeles Airport at least 1 day before your trip in order to get a below-average price

Where are the rental car companies at Los Angeles Airport?
Since the rental car companies aren’t located directly at Los Angeles Airport, you will first need to go to the lower Arrivals Level. Once outside of the terminal, you will find several islands in the middle, one of which has a purple Rental Car Shuttles sign. This is where all the nearby rental companies send their complimentary shuttle services to pick up customers and bring them to their main offices. Some rental companies pick up from the Remote Rental Car Depot, which can be found at the Century and Airport Boulevards intersection. If you would like for your rental experience to be as simple as possible, make sure that you opt for a company that picks up directly from the airport, rather than at the Remote Rental Car Depot, as doing so will save you time. There are a few companies that you can choose from near the airport, including Alamo, Dollar, and National.
What kind of amenities are available at Los Angeles Airport’s rental car center?
Because there is no central rental car center, the amenities that are provided for customers will vary depending on the specific company. However, there are services that all companies are sure to provide when you book a Los Angeles Airport car rental, and this includes access to free Wi-Fi, as well as sitting areas for you to relax. You may also be provided with complimentary beverages.
What documentation will I need to rent a vehicle from Los Angeles Airport?
When reserving a car rental at Los Angeles Airport, you will be asked to provide a government-issued driver’s license that does not expire during your rental period. If you do not have a United States driver’s license, you will need to provide an international license or a license from your home country, along with your passport. Keep in mind that you need to be at least 21 years old to rent a car in California.
How much does it cost to rent a car at Los Angeles Airport?
On average a rental car at Los Angeles Airport costs C$ 73 per day.
What is the cheapest car rental company at Los Angeles Airport?
In the past 72 hours, the cheapest rental cars were found at GREEN MOTION (C$ 14/day), NU Car (C$ 22/day) and Right Cars (C$ 25/day).
What is the best rental car company at Los Angeles Airport?
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Los Angeles Airport are Enterprise Rent-A-Car (8.8, 120 reviews), Alamo (8.7, 220 reviews), and Sixt (7.4, 212 reviews).
Which car rental companies will pick you up at Los Angeles Airport?
Car rental companies that offer shuttle or pick-up services from Los Angeles Airport to off-airport locations include Thrifty, Dollar, NU Car, Midway, Budget, Hertz, Right Cars, Priceless, Europcar, and Sixt.

Enterprise Rent-A-Car

8.8

Very good

Read 64 reviews

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

8.7

Value for money

8.6

One location in Los Angeles Airport

fromC$ 102/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 310 649 5400

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Donovon, Oct 2024

Compact SUV

Everyone at enterprise was great 👍

10.0 Wonderful

Anonymous, Sep 2024

Premium

Thank you Enterprise - I had to cancel once my sister’s town was evacuated from being threatened by the 52,000 acre Bridge Fire. The cancellation was easy and at the prices the car rental went up to - I believe that Enterprise did well on that deal.

2.0 Poor

Mark, Aug 2024

Pick-up truck

Never got a car. Our credit card was compromised on our vacation, so we did not have a physical card. They would not accept Apple Pay. Get out of the dark ages!!!

10.0 Wonderful

SYLVIA, Mar 2024

Economy

Everything went well. My only complaint is the deposit amount that has to one credit card. They are always changing amount, it was 300$ now it's $400. It's difficult to budget since you're never the amount ahead of time. No where on website either. All in all good value. Our check out person(LAX) Hunter was very nice. And our Return person (SBP) was efficient and very nice. Didn't get name. thanks

10.0 Wonderful

Anonymous, Mar 2024

Intermediate SUV

Excellent all around. Nothing to note for improvement. Staff was helpful, pleasant and accommodating. Devin at LAS, Chris and Matt at Pahrump, NV, and the crew at LAX made it easy an fluid.

10.0 Wonderful

Heidi, Mar 2024

Compact SUV

I appreciated the smooth and easy pick up and drop off and Jays help.

Alamo

8.7

Very good

Read 102 reviews

Best rated

Cleanliness

8.7

Comfort

8.9

Pick-up/Drop-off

8.8

Value for money

8.4

One location in Los Angeles Airport

fromC$ 96/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 888 826 6893

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

8.0 Very good

Robert, Sep 2024

Premium

Pick-up took longer than expected, but otherwise, was a good experience. Drop-off was quicker than expected. Car worked well (screen went pixelated a couple of times, but then returned to normal). Nice vehicle to drive.

10.0 Wonderful

Mike, Jul 2024

Open-air all-terrain

The staff was excellent at getting us on the road in minutes, The process was very quick. My only complaint would be that the cost was slightly higher than some of the competition, But I was specific in wanting a convertible Jeep and was willing to pay the price. I would rent from them again. The drop off process was the same, And was completed within a minute or two.

8.0 Very good

Anonymous, Jul 2024

Economy

None, please help those who donot have chip card will be more considerate

10.0 Wonderful

Andres, May 2024

Convertible

Customer service was excellent. Pick-up was smooth and drop-off was super fast.

10.0 Wonderful

Matthew, Mar 2024

Minivan

Prompt, friendly, and helpful shuttle service. Friendly, knowledgeable, and helpful staff at lot for both pickup and drop off. Met us at the shuttle and showed us to our vehicle. Rental process to leave lot efficient and friendly. Highly efficient process at drop off. Staff were determined to provide great service in all aspects of our rental. This was an exceptional rental experience.

10.0 Wonderful

Nate, Mar 2024

Minivan

Fast and easy

Sixt

7.4

Good

Read 122 reviews

Cleanliness

7.9

Comfort

7.9

Pick-up/Drop-off

7.4

Value for money

7.2

One location in Los Angeles Airport

fromC$ 71/day

Locations in Los Angeles Airport

9000 Bellanca Ave

+1 888 749 8227

Monday	00:00 - 23:5906:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 23:59
Wednesday	06:00 - 23:5900:00 - 23:59
Thursday	06:00 - 23:5900:00 - 23:59
Friday	06:00 - 23:5900:00 - 23:59
Saturday	00:00 - 23:5906:00 - 23:59
Sunday	06:00 - 23:5900:00 - 23:59

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Reviews

6.0 Okay

Manny, Sep 2024

Compact SUV

Too much extra changes on the invoice. Demanded huge money for offering upgrade.Never again.

6.0 Okay

Anonymous, Sep 2024

Intermediate SUV

very slow pick up at LA. The shuttle was small and not frequent enough. Crowds are waiting for Sixt. Once again when we finally reached the counter the waiting line was long. More than 80 min to pick up the car in total...

8.0 Very good

Ashkan, Jun 2024

Minivan

The customer service isn't exceptional, but it's adequate. This is a respectable car company, one of the few remaining in an industry often marked by dishonesty. The staff were nice and helpful. The car was nice and clean. But we did experience over 40mins of delay before the car became available.

10.0 Wonderful

Anonymous, May 2024

Minivan

This was the most pleasant car rental experience from start to finish. Our check in agent was so friendly and accommodating, the car was clean and easy to check in and out, and when our flight was delayed 12 hours they were so kind in extending our rental. I will preferentially rent from Sixt in the future!

4.0 Mediocre

Anonymous, Jan 2024

Premium SUV

Pick up took awhile.

10.0 Wonderful

Anonymous, Dec 2023

Convertible

I personally liked how the rental collection and return process was so seamless. I knew the car would have been great but as a company SIXT exceed my expectations.

Hertz

6.9

Okay

Read 130 reviews

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

6.7

Value for money

6.8

One location in Los Angeles Airport

fromC$ 71/day

Locations in Los Angeles Airport

9000 Airport Blvd

+1 310 568 5100

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Oct 2024

Full-size

It was fast and easy, very flexible

6.0 Okay

Anonymous, Oct 2024

Standard SUV

I felt a lil duped. I purchased a standard SUV that said it would fit 4 people and 5 bags but when I arrived was told it wouldn’t fit and had to pay $40/extra for a car that could fit it. The standard SUV for hertz is actually an intermediate or compact SUV which is odd bc it’s normally much bigger than those. I would’ve rented from somewhere else had I known I wouldn’t get a standard that could fit us.

10.0 Wonderful

David, Sep 2024

Intermediate SUV

Amazing. Great staff and easy to pick up and drop off.

2.0 Poor

John, Aug 2024

Full-size

I had problems with 4 different cars in 2 days. Had to exchange 3 times. Manager at LAX was rude and ignorant. Refused to help. Said he did not have time for us.

2.0 Poor

Anonymous, Jun 2024

Full-size

They charged me for additional fuel at drop-off even though I refueled before dropping car off. So don’t leave without confirming with the agent the fuel level and to get a receipt. Additionally, customer service is awful; I could not even call in to complain and get assistance. They just said to fill out an online form and email my issue and they would reply in 3-5 business days. But then how can they investigate my issue? Horrible customer service when you cannot speak directly with anyone about your issue!

2.0 Poor

Anonymous, Nov 2023

Supplier choice

They changed the price of the car and have double charged me.

Midway

6.1

Okay

Read 437 reviews

Cleanliness

7.0

Comfort

6.8

Pick-up/Drop-off

5.6

Value for money

6.7

2 locations in Los Angeles Airport

fromC$ 46/day

Locations in Los Angeles Airport

6151 W Century Blvd Suite 100

+1 310 649 5549

Opening times not available

9020 Aviation Blvd

+1 310 649 5549

Opening times not available

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Reviews

2.0 Poor

Anonymous, Oct 2024

Standard SUV

i did not rent the car from Midway due to the untold mileage restrictions placed upon locals that live in Los Angeles, California. I was informed after waiting more than 1 hour in line that it would be $400.00 holding on a credit card. I absolutely am disappointment in both Kayak and Midway. I will not look at Kayak as a travel search option again, Also, since I did not rent a car at Midway LAX . Kayak please return the insurance coverage back to me.

10.0 Wonderful

Edwin, Oct 2024

Full-size

Explanation on filling the gas needs to better

10.0 Wonderful

Anthony, Sep 2024

Standard SUV

It was a quick shuttle ride to pickup and the car was ready when we arrived

10.0 Wonderful

Rabbi Menachem, Sep 2024

Intermediate

Smooth and quick pickup and drop off. Good car. Great experience.

2.0 Poor

Alex, Sep 2024

Intermediate SUV

Apparently they have a policy that you need to have a return flight booked 24 hours before you rent a car. I got there late in the evening, and because I didn’t already have the return trip booked, they wouldn’t rent me my car, and told me to walk to another rental car place 5 minutes away. The people I talked to there seemed to despise their job. Will never try and rent here again.

2.0 Poor

Anonymous, Aug 2024

Standard SUV

Read the fine print

Avis

5.9

Fair

Read 84 reviews

Cleanliness

6.9

Comfort

7.1

Pick-up/Drop-off

5.9

Value for money

6.3

One location in Los Angeles Airport

fromC$ 94/day

Locations in Los Angeles Airport

9217 Airport Boulevard

+1 310 342 9200

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Sep 2024

Intermediate

When we arrived at the pickup counter line, Avis had 5 agents behind the counter. 4 of the 5 went on break when they were done with their customer, leaving just one agent at the counter and a growing line behind us. Then the single counter agent started handling people who walked in straight to the counter to exchange their cars. At that point there was no moving line and it didn’t look like we had any option for talking to an agent. Finally an agent came back from break and seemed to be very annoyed that she had to deal with people. Car was dirty, I couldn’t see how the back window. It was wiped down, but streaked with white material.

2.0 Poor

Jared, Aug 2024

Full-size

They over charged me $350 without permission

8.0 Very good

Yury, Jul 2024

Intermediate SUV

The car was not cleaned thoroughly when picked up. Tires were not in a great shape resulting in vibrations. Windshield was damaged at one spot. Poor instructions have been given as for the place where the car was located and how to find it. I wish the customers are better guided within the lot as to where the vehicle is located.

6.0 Okay

Anonymous, Jul 2024

Passenger Van

Tires are not inspected for the renters. Was so disappointed coz the inner parts of all tire are bald and we are traveling in the middle of summer (118 degrees). The safety of the passengers are always the concern of the company

8.0 Very good

Anonymous, Apr 2024

Premium SUV

The car was dirty outside, had no washer fluid and the fuel tank was not completely full on pick up, however it was the vehicle ordered (whereas on 2 previous car rentals the chosen vehicle was not available - not through Avis).

8.0 Very good

Rida, Mar 2024

Standard

I’m glad they were able to switch the driver name after we booked, I didn’t realize whoever makes the booking is automatically the driver but of course. The staff was patient and friendly. It would have been nice if they brought the car up from the parking spot. I am recovering from foot surgery and had specifically asked if they can bring up the car. No other “complaints” lol thanks team :)

Budget

5.5

Fair

Read 260 reviews

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

5.5

Value for money

5.7

One location in Los Angeles Airport

fromC$ 84/day

Locations in Los Angeles Airport

9775 Airport Boulevard

+1 310 642 4500

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

2.0 Poor

Benjamin, Oct 2024

Luxury

I had to wait 2 hours in line to pick my car up. Unacceptable. Signed up for a Tesla. None in stock. Created charging problems. Return staff was rude. Incredibly disappointing experience.

2.0 Poor

Ben, Oct 2024

Luxury

A terrible experience. Had to wait 2+ hours for my car and was charged with tons of hidden fees. I was told that I would get an upgrade. I never did. I hated the experience and it wasn’t safe

2.0 Poor

Wesley, Sep 2024

Luxury

Terribly long wait lines, nearly 2 hours !

2.0 Poor

Anonymous, Sep 2024

Compact

Ghost charges. What is Non Taxable charges? The reservation was for about $600 as it turns out it was about $300 more.

6.0 Okay

Anonymous, Aug 2024

Intermediate SUV

We reserved a car for about $270, but when we got there, they changed our car and the total ended up being $555. I understand there’s taxes and fees but the website isn’t transparent about that.

2.0 Poor

Jason, Aug 2024

Intermediate SUV

Picking up the car took over an hour despite having a reservation, the line was just wrapped around the building, and only one person was allowed inside per reservation. The issue is that everyone forgot to bring in their partners license to add them as a second driver, so they had to go back outside to get it which took a lot of extra time. I was also charged for an 1/8 of a tank of gas despite having filled the entire tank up a few blocks away. No one wanted to see our receipt for gas at all.

Thrifty

5.2

Fair

Read 196 reviews

Most popular

Cleanliness

6.3

Comfort

6.2

Pick-up/Drop-off

5.0

Value for money

5.7

One location in Los Angeles Airport

fromC$ 48/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Oct 2024

Compact

Pick up was great. Rico, who was helping me, was an absolute pleasure. However, driving off the lot was the worst experience. It took me close to 45 mins to leave. It was the slowest process to leave. Will never be renting a car from LAX again.

10.0 Wonderful

Kate, Oct 2024

Intermediate

Fast and easy.

2.0 Poor

Anonymous, Oct 2024

Intermediate

Horrible, disorganized, chaotic scene when we arrived at the rental desk. Took almost three hours to get our car from the time we walked into the agency. I hope people read this and about in the future.

4.0 Mediocre

Anonymous, Sep 2024

Supplier choice

Standard

4.0 Mediocre

Anonymous, Aug 2024

Intermediate SUV

Pick up was terrible, long waiting line very very long, online check line was offered and when I got at the very end, it didn’t work so I had to go see a staff a counter because the online don’t always work from what I understand from the staff and it happened the exact same thing to the family we were travelling with. At counter, they were trying to sell us all kind of coverage, insurance although we declined…. We lost about 20 mins just for that when it only took 10 mins to complet the rental. But drop off was pretty smooth.

2.0 Poor

Anonymous, Aug 2024

Intermediate

I waited in line for 3 and 1/2 hours to pick up the car I had reserved and paid for. No explanation as to why it took so long. No apology. Then when we got the car, it stunk of cigarettes and marijuana. Needless to say, I will definitely not be using Thrifty or Kayak ever again.

Dollar

4.7

Mediocre

Read 148 reviews

Cleanliness

6.1

Comfort

5.8

Pick-up/Drop-off

4.6

Value for money

5.3

One location in Los Angeles Airport

fromC$ 50/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Sep 2024

Intermediate SUV

The car type on this site is different when you get to the counter. I reserved a compact SUV and they gave me a car and said if they gave me the suv it would be an upgrade.

10.0 Wonderful

Anonymous, Aug 2024

Supplier choice

Only negative was waiting to get attended at the counter. But the rest of the experience was amazing and fast!

2.0 Poor

Anonymous, Aug 2024

Standard SUV

Scheduled to pick up car at 6:00 pm. I checked in on the app to avoid lines. I took a picture of my driver’s license and uploaded it and then waited. The app kept telling me to wait and it refreshed every 15 minutes. I eventually asked a Dollar employee about the app and was told to get in line because the app didn’t work. I waited in line for another hour to check in. Then waited until about 9:45 pm when my name was called for a car. I went to the spot for the car and the car wasn’t there. I came back in and told them the spot was empty where they told me there was a car. I had to wait another 15 to 20 minutes to finally get my vehicle which, as it turns out, wasn’t the vehicle I requested. It was smaller and therefore hard to fit everyone’s luggage in. It also had spots all over the seats.

2.0 Poor

Anonymous, Aug 2024

Convertible

Would NOT recommend. Even though they pretend to allow you to check in virtually, it’s a complete farce. The company forces you to wait in line to meet with an agent so that they can surreptitiously add charges.

4.0 Mediocre

Abeer, Aug 2024

Full-size

I returned the car with a full tank of gas and assured all was fine. I later was charged for gas! It’s impossible to call or reach them!

2.0 Poor

Andre, May 2024

Supplier choice

Over 2 hour wait for the car. Walked to enterprise and no wait.

NU Car

4.6

Mediocre

Read 118 reviews

Cleanliness

5.7

Comfort

5.7

Pick-up/Drop-off

4.6

Value for money

5.0

One location in Los Angeles Airport

fromC$ 35/day

Locations in Los Angeles Airport

5400 West Century Boulevard

+1 310 665 9025

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	08:00 - 19:00
Sunday	08:00 - 19:00

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Reviews

2.0 Poor

Anonymous, Oct 2024

Compact

When we arrived, my car was not available. Instead of compact, they tried 2 give me an SUV for more money. They had my flight number so knew when it arrived. Staff was not helpful & kept telling us to contact company by email. Would not refund my money. I finally left & rented a car from Enterprise. I will NEVER use Nu again.

6.0 Okay

Anonymous, Oct 2024

Economy

friendly people but we were not told where to return the car.

2.0 Poor

Jocelyn, Oct 2024

Compact SUV

they aren't real

2.0 Poor

Anonymous, Sep 2024

Full-size

Very bad, they online and counter different prices,

2.0 Poor

Anonymous, Jun 2024

Compact SUV

I was forced to pay excessive insurance cost not clearly explained.

2.0 Poor

Robert, Jun 2024

Intermediate

They denied the rental beacause I Live in California. This was not part of the Terms and Conditions. No restriction was given when making the reservation. I was left stranded without a car and I had to pay 6 times what I paid on this reservation to get a car.

Ace

4.4

Mediocre

Read 399 reviews

Cleanliness

5.6

Comfort

5.3

Pick-up/Drop-off

4.4

Value for money

4.8

One location in Los Angeles Airport

fromC$ 30/day

Locations in Los Angeles Airport

8820 Bellanca Ave

+1 424 293 1154

Monday	05:00 - 21:30
Tuesday	05:00 - 21:30
Wednesday	05:00 - 21:30
Thursday	05:00 - 21:30
Friday	05:00 - 21:30
Saturday	05:00 - 21:30
Sunday	05:00 - 21:30

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Reviews

10.0 Wonderful

Don, Oct 2024

Full-size

All staff were terrific! Competent and accommodating! Only issue was the LAX terminal pickup system that relies on the airport bus for one of two needed to reach the rental facility. Return is much smoother, using only one van to get back to the airport.

10.0 Wonderful

Stefan, Oct 2024

Compact

Drop off was very efficient.

2.0 Poor

Anonymous, Oct 2024

Compact

Ace closed before my flight landed and refused to honor the rental the next morning when they opened. Absolutely won't work with them again

6.0 Okay

Anonymous, Sep 2024

Economy

I had a reservation for a car. It was supposed to be economic car when I get there. They told me that they do not have the car that I reserved. My only option was to upgrade and pay more money than what I was told. They didn’t even give me the choice of upgrading without overcharging.

2.0 Poor

Melanie, Sep 2024

Intermediate SUV

It is not clear this is not in the main part of the car rental area.

10.0 Wonderful

Joseph, Sep 2024

Intermediate

It was a nice experience.

GREEN MOTION

3.7

Poor

Read 147 reviews

Cleanliness

5.5

Comfort

5.1

Pick-up/Drop-off

3.7

Value for money

4.3

One location in Los Angeles Airport

fromC$ 41/day

Locations in Los Angeles Airport

5301 W. 104th St

+1 866 597 4554

Monday	08:00 - 19:00
Tuesday	08:00 - 19:00
Wednesday	08:00 - 19:00
Thursday	08:00 - 19:00
Friday	08:00 - 19:00
Saturday	08:00 - 19:00
Sunday	08:00 - 19:00

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Reviews

2.0 Poor

Anonymous, Jul 2024

Standard

Waited 40 minutes for a shuttle on arrival. Tried calling the office multiple times to let them know but no answer. When I returned the car, the shuttle drove straight out of the gate without stoop to pick me up to take me to the airport. Took 45 minutes to return and I almost missed my flight.

10.0 Wonderful

Anonymous, Jul 2024

Full-size

Great price!

2.0 Poor

Anne, Jul 2024

Compact

Price was way higher than advertised Shuttle took forever and it was sloppy

4.0 Mediocre

Anonymous, Jun 2024

Compact

Bad experience, they asked $500 for deposit but never told you, they charge over $20 if you use Debit Card, they won’t honor insurance that i bought through Kayak so I have to pay extra for insurance again. I would not book car rental again from them. Be careful.

10.0 Wonderful

Anonymous, Jun 2024

Compact SUV

It was good

6.0 Okay

Anonymous, May 2024

Supplier choice

I like the rate. I did not like that my insurance card had to be presented because my insurance card lives in my personal vehicle. This was the first time renting a car that my I had to present the insurance card to rent the car. Also I was not happy that the car insurance i paid for on the web site was not accepted by Green Motion. i had to purchase additional insurance to rent your vehicle. I also did not like that once inside the rental facility the line stated "U-Save" and not Green Motion. Please clarify that it is the same agency in the future.

Economy Rent a Car

3.1

Poor

Read 332 reviews

Cleanliness

3.9

Comfort

3.9

Pick-up/Drop-off

3.2

Value for money

3.6

One location in Los Angeles Airport

fromC$ 33/day

Locations in Los Angeles Airport

5280 W Century Blvd

+1 310 410 2313

Opening times not available

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Reviews

2.0 Poor

Julie, Oct 2024

Supplier choice

The most bizarre and worrisome car rental experience. I would never rent here again and no idea how this business model works as I can't imagine anyone wanting to business there. Very unprofessional and they take so many pictures of the car before and after and try to sell you way overpriced insurance. A total scam! Make sure you have collision insurance personally to avoid this scam! Better yet, pay more for a real rental car company!

2.0 Poor

Anonymous, Sep 2024

Full-size

This place is a bait and switch rip off. They tried to force us to get their full coverage insurance and wouldn’t let us have the car. I would avoid doing business with them.

2.0 Poor

Nick, Sep 2024

Standard

Scam. Hard scam.

2.0 Poor

Darren, Jul 2024

Economy

terrible getting there, their truck took 20 minutes, and service as the office and lot terribly slow

2.0 Poor

Vojin, Jul 2024

Full-size

Horrible!!! I ended up playing 3 times more than i supposed to. Insurance paid thru Kayak was invalid, so instead of paying $296 + $80 CAD I ended up paying $596 US + $80 CAD. The car was the worst car I ever rented. 5 years old with almost 60k miles. With broken front bumper, missing dash went panels, broken front collision sensor, broken rear parking sensors, dings and scratches all over body. Gas tank supposed to be full, but it wasn’t. Pickup location requires two separate shuttles with 30 minutes wait time for each. Overall, I was scammed by Kayak, Economy car rental and Insurance provider.

2.0 Poor

massimo, Jul 2024

Standard

I had a reservation for 7pm but I arrived a few minutes late due to the flight and they were already closed. I had to rent somewhere else and I'm still waiting for a refund.

Europcar

6.0

Okay

Read 32 reviews

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

6.0

Value for money

6.2

One location in Los Angeles Airport

fromC$ 79/day

Locations in Los Angeles Airport

5500 W Century Blvd

+1 323 673 9084

Opening times not available

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Reviews

10.0 Wonderful

Anonymous, Aug 2024

Intermediate SUV

Excellent

8.0 Very good

Anonymous, Nov 2023

Minivan

I had called in a couple of times to clarify drop off and shuttle times and was told the location was closed until 5am. So I dropped my party off at the airport for 4:15am then went back to wait at the rental car location to return the vehicle. Because of timing I pre booked an Uber car to pick me up at 5:20 to hopefully get me back to the airport in time for my 7am flight. To my surprise the rental car location drop off was actually open despite what I was told on the phone. So I was able to return the car and get on a shuttle before 5am. So I ended up cancelling my Uber and paying a cancellation fee. The stress of trying to ensure vehicle return, getting to my flight and then wasting money to book an Uber because of bad information over the phone is annoying.

10.0 Wonderful

Anonymous, Nov 2023

Minivan

Great experience , no hassle , friendly staff, great car, highly recommend.

2.0 Poor

robert, Oct 2023

Full-size

Had to wait over an hour for a car and could not get the category I paid for. Fox was awful.

2.0 Poor

Anonymous, Oct 2023

Economy

Booked with Europcar and it was very quickly cancelled by the supplier as they didn’t have any cars. Disappointing.

2.0 Poor

stefan, Oct 2023

Compact SUV

They scammed me for insurance wich was already stated i have. Terrible

Fox

5.9

Fair

Read 58 reviews

Cleanliness

6.3

Comfort

6.4

Pick-up/Drop-off

5.7

Value for money

5.8

One location in Los Angeles Airport

fromC$ 45/day

Locations in Los Angeles Airport

5500 W Century Boulevard

+1 323 673 9084

Monday	05:00 - 21:30
Tuesday	05:00 - 21:30
Wednesday	05:00 - 21:30
Thursday	05:00 - 21:30
Friday	05:00 - 21:30
Saturday	05:00 - 21:30
Sunday	05:00 - 21:30

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Reviews

8.0 Very good

Anonymous, Sep 2024

Full-size

All good except windows needed cleaning. Bought some cleaner and paper towels. Did it myself.

2.0 Poor

Anonymous, Jun 2024

Minivan

Took hour and a half to get picked up. Everything else was great.

2.0 Poor

Kristen, Apr 2024

Standard SUV

Everything could have been better.

2.0 Poor

Anonymous, Mar 2024

Intermediate

This is stupid that you need a credit card to rent the car but they charged my debit card without a problem

2.0 Poor

Scott, Mar 2020

Pros:

Cancelled the trip, no opportunity for refund . . . zero, nada, zilch

Cons:

Any customer service

2.0 Poor

Anonymous, Feb 2020

Pros:

Nothing I like about FOX

Cons:

FOX caused me so many porblems of my driver license issue. It ended up they jacked up the price of 3 days rental to 600 USD and convint me to purchase the rental. Eventually I walked to the next door , THRIFTY, and Thrifty didn’t give me any problem. They also offer me a decent deal. I WILL NEVER DO BUSINESS WITH FOX AGAIN

Airport Van

5.0

Fair

Read 62 reviews

Cleanliness

5.4

Comfort

5.4

Pick-up/Drop-off

4.5

Value for money

5.4

One location in Los Angeles Airport

fromC$ 39/day

Locations in Los Angeles Airport

9750 Airport Blvd

+1 213 784 8585

Monday	08:00 - 19:00
Tuesday	08:00 - 19:00
Wednesday	08:00 - 19:00
Thursday	08:00 - 19:00
Friday	08:00 - 19:00
Saturday	08:00 - 19:00
Sunday	08:00 - 19:00

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Reviews

2.0 Poor

karthik, Oct 2024

Intermediate SUV

Initially promised a SUV but ended up with a highly used mini van with over 100,000 miles. This vehicle did not have apple play or any other latest upgrades. I was told this us the only vehicle available

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

I’m still trying to contact them about the deposit I put down on my credit card AMEX that they said was required I think they charged me extra on top of what I paid to kayak My expectation was $289.00 CDN That’s what your website quoted I told them I didn’t need any extra insurance as my credit card MC covers auto car rental Please find out and report back to me what is going on Thankyou John

2.0 Poor

Anonymous, Oct 2024

Minivan

This was the worst experience I’ve ever had with a car rental agency. The car alarm repeatedly went off when we tried to open the car with the key. We contacted the company and they refused to bring us a new rental. Their solution was for us to go to an auto parts store to replace fob key on our vacation. Also the blinker did not work. Then the battery went dead and we missed 1 hour of my sister’s wedding reception. Also the communication about shuttle pick up was false causing us to have to walk from car rental depot to get rental. The company also does not answer their phones. Overall horrible experience. Do not use this company!

10.0 Wonderful

Anonymous, Oct 2024

Passenger Van

This was the smoothest vehicle rental place I've ever rented from. Quick service, easy fast pick up, smooth clean ride, can't get over how fast I was on the road. I've been to other rental places and waited hours for my car. I was here for 5 minutes and had my van ready. Friendly helpful staff and close location to airport with easy shuttle service. I will definitely use them again and highly recommend them if you need a passenger van.

6.0 Okay

Merlyn, Sep 2024

Minivan

Vehicle was very dirty. It looked like it was not washed or cleaned in a long time.

6.0 Okay

Christophe, Sep 2024

Intermediate SUV

The pick up was a nightmare with the phone number provided not answering

U-Save

4.2

Mediocre

Read 42 reviews

Cleanliness

5.6

Comfort

5.1

Pick-up/Drop-off

4.2

Value for money

4.7

One location in Los Angeles Airport

fromC$ 39/day

Locations in Los Angeles Airport

Los Angeles Int’l Airport - Four Points Sheraton

+1 424 295 0587

Opening times not available

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4.0 Mediocre

Anonymous, Oct 2024

Full-size

The staff at U-Save will treat you like you owe them child support. If you want a good price on a rental but to be treated badly at every step of the check in, car pick up, and drop off process - this place is for you. I felt like they were letting me borrow their own personal car and I was forcing them to walk home. Sorry but it’s the truth.

2.0 Poor

Rashed, Oct 2024

Full-size

Pick up from airport to rental location is very confusing. Waited for half hour underneath the sun where the shuttle was supposed to come. When it finally came there were many people waiting so couldn't get on. Noone answered their customer service number. Took an Uber to get to their facility. Once there the attendant was extremely rude and dismissive. Overall terrible service

2.0 Poor

Anonymous, Oct 2024

Supplier choice

This company looks inexpensive but is kind of a scam. Lots of fees they tack on top of the daily rental making them more expensive than their competitors.

10.0 Wonderful

Anonymous, Sep 2024

Full-size

The staff at the location was great. Welcomed me as soon as I walked in the door. One of the staff handed out clip boards to have customers waiting in line fill out the messers paper work to help move them along. The staff was very helpful with the process. They have a great selection of cars. The car was very clean and easy to get on with my trip. Dropping off was super easy and fast.

6.0 Okay

Anonymous, Sep 2024

Full-size SUV

THE INSURANCE OFFERED TO ME THROUGH YOUR SITE FOR THE RENTAL CAR WAS NOT ACCEPTED BY THE RENTAL AGENCY. I PAID FOR SOMETHING I COULD NOT USE. I HAD TO REPAY FOR DIFFERENT COVERAGE THROUGH THE RENTAL COMPANY ITSELF TO BE ABLE TO TAKE THE VEHICLE.

2.0 Poor

Anonymous, Sep 2024

Full-size

My plane was an hour late and U-Save was the only car place that closed at 8pm, which is kind of ridiculous for an LAX airport car rental service. None of my emails said anything about when it was closing or that I had a pick-up time that was close to closing. When I called, no one answered . Additionally, the refund/cancellation policy was two sentences long and basically said, "nope"

Payless

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

5500 W. Century Blvd

+1 310 645 2100

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Jun 2020

Pros:

Nice car rentals

Silvercar

8.8

Very good

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

6.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

9010 Bellanca Ave

+1 855 359 2227

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

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Reviews

8.8 Very good

Anonymous, Dec 2019

Pros:

Te staff was great at all time

Cons:

The cost seems a little bit higher even understanding the Audi brand all fleet

State Van Rental

8.2

Very good

Read 4 reviews

Cleanliness

8.7

Comfort

8.3

Pick-up/Drop-off

8.1

Value for money

8.7

One location in Los Angeles Airport

Locations in Los Angeles Airport

9020 Bellanca Avenue

+1 310 641 7000

Opening times not available

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Reviews

10.0 Wonderful

INDERJIT, Jul 2022

Great Service nice and very clean van i use van for 5 day it was awesome staff is excelent all people at state van rantal very professional great very vvvvvvvvvvvv HAPPY

8.0 Very good

Anonymous, May 2022

My experience with State Van Rental was ok. The attended was professional and explained there process. What could have been better….. an updated van. I like how the attendant came and picked us up and drop us right off at the drop off area for our flight. In my next travel if a van is needed I will use them again.

7.9 Good

Hector, Aug 2021

We got to the office to drop off the van we rented at 7:35am and the office was closed. We had to wait for the manager to get there. Who arrived at 7:45am, and the everything worked out fine and seamless, but we got a little nervous because no one informed us the wouldn't be working.

9.2 Wonderful

Anonymous, Oct 2020

Pros:

The car wasn’t in a perfect condition but was ok.

Right Cars

8.0

Very good

Cleanliness

10.0

Comfort

8.0

Pick-up/Drop-off

6.0

Value for money

8.0

One location in Los Angeles Airport

fromC$ 23/day

Locations in Los Angeles Airport

Los Angeles International Airport 8622 Bellanca Ave Suite

+1 213 263 4451

Monday	08:00 - 19:00
Tuesday	08:00 - 19:00
Wednesday	08:00 - 19:00
Thursday	08:00 - 19:00
Friday	08:00 - 19:00
Saturday	08:00 - 19:00
Sunday	08:00 - 19:00

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Reviews

8.0 Very good

Anonymous, Oct 2024

Economy

Car was good, very clean, running well. Office was quite hidden, uncomfortable and unfriendly. Parking for car return is very limited.

National

7.5

Good

Read 2 reviews

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

7.0

Value for money

7.5

One location in Los Angeles Airport

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 888 826 6890

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, May 2022

I’ll definitely be renting from This location again!!!

10.0 Wonderful

Anonymous, Apr 2022

Excellent staff and overall experience. Would rent a car from National again.

E-Z Rent-A-Car

7.4

Good

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

6.0

Value for money

7.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

1030 W Manchester Blvd.

+1 310 216 7049

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.8 Mediocre

Anonymous, Feb 2020

Cons:

Pick up was horrible. No instructions or notice that they no longer pick up at airport. Took almost 1 hour to get to car rental. Horrible.

Black & White Rent A Car

6.3

Okay

Read 11 reviews

Cleanliness

7.6

Comfort

6.4

Pick-up/Drop-off

6.3

Value for money

6.4

One location in Los Angeles Airport

fromC$ 66/day

Locations in Los Angeles Airport

405 S. Isis Avenue

+1 310 337 9999

Opening times not available

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8.0 Very good

Anonymous, Dec 2023

Intermediate

No complaints, good service.

10.0 Wonderful

Anonymous, Oct 2023

Intermediate

Great company to rent. They upgraded it to mercedes for free !

2.0 Poor

Anonymous, Oct 2023

Luxury

They didn't provide me the car and I was still charged for this service.

2.0 Poor

Anonymous, Aug 2023

Full-size

Clean car. Need to be upfront about pick-up protocol and drop off limitations. Very poorly handled on both ends of the transaction.

10.0 Wonderful

Anonymous, Jul 2023

Compact

I was a little wary about going with a local car rental agency -- I've gotten cars that weren't clean or smelled smoky. Black & White were extremely polite, professional and prompt. I was picked up in an impeccably clean Suburban, and the car I got (Toyota Corolla) was very clean and worked well. As a female, some of these car rental agencies don't feel safe and seem sketchy, but this agency was not one of them. I would 100% recommend them again, and I will definitely see if they have a car for me the next time I need a car from LAX.

6.0 Okay

Anonymous, Jun 2023

Compact

I not recived recived of my creditcard charges. There is not correctly explained what is charfed for what.

Advantage

5.3

Fair

Read 3 reviews

Cleanliness

6.0

Comfort

5.3

Pick-up/Drop-off

2.6

Value for money

6.6

One location in Los Angeles Airport

Locations in Los Angeles Airport

1030 W Manchester Blvd.

+1 310 216 9204

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

7.2 Good

Anonymous, Feb 2020

Cons:

Kayak had incorrect information about the shuttle. You need to take parking lot e shuttle and transfer to advantage shuttle. The advantage shuttle was filthy!!

5.6 Fair

Anonymous, Dec 2019

Pros:

Cheaper prices

Cons:

Terrible shuttle service

3.2 Poor

Anonymous, Nov 2019

Pros:

The staff was friendly and the price was good.

Cons:

We waited 50 minutes to get picked up from the airport. Then when we returned the car, in 90 degree weather, the air conditioning wasn't working in the shuttle and we sweated to death going back to the airport.

NextCar

4.1

Mediocre

Read 10 reviews

Cleanliness

5.0

Comfort

5.3

Pick-up/Drop-off

3.2

Value for money

4.3

One location in Los Angeles Airport

fromC$ 44/day

Locations in Los Angeles Airport

5250 W Century Blvd.

+1 310 216 0000

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

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Reviews

6.0 Okay

Louis, Oct 2024

Premium

The ad said in terminal. It’s not.

6.0 Okay

Anonymous, Aug 2024

Intermediate

Unfriendly staff, confusing instructions to get to the shuttle, shuttle took a very long time to arrive.

4.0 Mediocre

Jamila, May 2024

Minivan

The rental location is terrible. It's a small office on a shady strip. The cars are on the roof of adjacent parking deck. The Guys who work there are really nice but the car was shady. It had no window fluid, it was a screech every time you turn. The back seat headrest didn't work. The list goes on... Just pay the extra money and go to a reputable place. This place is below low budget. Never again!

2.0 Poor

Aaron, Apr 2024

Luxury

I don’t know. I never got to rent it. My flight got delayed and they cancelled my reservation and then closed. Luckily there were half a dozen places still open.

2.0 Poor

Anonymous, Apr 2024

Intermediate

I liked and enjoyed the car. The pick up was the worse experience I’ve ever had renting a car. I was told I had to get collision and sign up, get a quote on the spot and pay for it to continue the rental process. Very strange that they don’t have that worked out already. The vehicles were in a shared parking lot. I wasn’t given the paper to hand off to the attendant to receive the vehicle so I had to go back and get it. They only have one shuttle bus so if you miss it you have to wait an hour for the next. It was AWEFUL. I willl never use this company again.

2.0 Poor

Anonymous, Apr 2024

Standard SUV

Not good at all!. They didn't give the car we booked or hoped for early and and made us wait 5 hours yo get a inferior SUV vehicle eventually. We got Charget Hellcqt for 5 hours, if that helps!!

MEXRENTACAR

3.8

Poor

Read 11 reviews

Cleanliness

4.3

Comfort

3.6

Pick-up/Drop-off

3.6

Value for money

4.0

One location in Los Angeles Airport

fromC$ 27/day

Locations in Los Angeles Airport

8820 8820 Bellanca Ave

Opening times not available

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Reviews

2.0 Poor

Anonymous, Sep 2024

Compact SUV

I feel scammed. There were no instructions about how to find the rental car facility, no phone number to call, and I could not even find the company on Apple Maps or google so I wasn't willing to uber to a random address that was shown on the reservation (as a woman traveling alone), especially since it was listed as having a shuttle service from the airport. No signs listing the company at the airport or remote rental lot, and no airport employee I asked had ever even heard of the company and therefore could not give me directions. I ended up renting a car through another company and never found the mythical mexrentacar. I would love for someone from Kayak to contact me for a refund on this.

6.0 Okay

Anonymous, Sep 2024

Intermediate

The car return was weird and sketchy. A young man dressed in a black t shirt and black pants hopped out of a vehicle next to where you return the rentals and asked if we were returning the vehicle. A bit caught off guard I said yes. As he was tapping on his device I stood there contemplating if he worked for the car rental place or just a random guy. When he finally confirmed my name I released the keys to him. My suggestion would be to have uniforms that indicate they’d work for the car rental and not just some random individuals. Secondly allow the customers to do a final walk through without feeling pressured to do so incase they forgot something in the vehicle.

10.0 Wonderful

Carol, Sep 2024

Intermediate

Easy access and streamlined pickup. It's a bit confusing around requirements. The blurb states photo ID driver's license but doesn't state that passports are mandatory in the main introduction. I had to return to pick up my passport. Other locals were having similar problems around proof of address when we arrived, so there is room for improvement. The other thing is they need to be clearer in what insurances were needed. I ticked the cover I thought was required but on arrival got told that I had to add a second insurance as it was compulsory in LA but this was not shown in the main application as compulsory.

2.0 Poor

Jason, Jul 2024

Intermediate

Unable to locate and communicate with MEXRENTACAR. The directions to shuttle was poorly given and they were unable to drop us to the car rental place.

2.0 Poor

Anonymous, Jul 2024

Intermediate

Scam! Was turned away when showing up to pick up car due to “cancelled” reservation by MEX without any notification. They used this trick to force you rent their car at last minute at significantly higher price. On top of that, the rate they sell does not include any liability coverage or any coverage at all and forces you to pay ~$50-100/day for liability and additional $50-100/day for collision insurance which if you don’t pay for these, you will not get the rental car and have you stranded there without much choice. They don’t accept corporate or personal auto insurance for coverage. They may accept collision waiver from credit card coverage IF you can produce declaration from CC company but this typically needs to be arranged way ahead of time, no way you can obtain last minute. Even then, you will still need to pay the liability coverage which no CC will cover and they don’t allow using corporate/personal auto insurance. The service was unfriendly and hostile and their price gouging mindset is obvious. All other people arriving for pickup experience similar issues either with insurance coverage, cancelled reservation or huge amount of money/deposit hold requirement (minimum $1000-$2000 hold except if you buy all their insurance coverages, based on what I heard from other people’s interaction with MEX. I believe their policy is illegal and against US consumers protection policy. Will be submitting BBB complaint, FDC and other agencies.

2.0 Poor

Anonymous, Jun 2024

Intermediate SUV

If you are NOT American, do NOT use this booking company. They do not accept non American care insurance and will charge an additional 55 USD per day at the counter or refuse to rent to you, even if your car insurance covers rentals. Totally useless to me.

Priceless

3.6

Poor

Read 12 reviews

Cleanliness

5.3

Comfort

4.8

Pick-up/Drop-off

3.2

Value for money

4.4

One location in Los Angeles Airport

fromC$ 34/day

Locations in Los Angeles Airport

5250 W Century Blvd.

+1 310 216 0000

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

Filters

Reviews

2.0 Poor

Anonymous, Oct 2024

Minivan

I’ve booked and paid for my ride plenty early to get the best deal. I was supposed to pick up the car at noon but decided to get the car after dinner. When I arrived, they have canceled my reservation that I have already paid for. Made me rebook the car through a third party for double the cost then proceeded to tell me the unlimited mileage is only good for people who arrived at the airport the same day. So I had to pay more for unlimited miles. Read the fine prints, friends. They will try to get you every way possible.

2.0 Poor

Esoldat, Oct 2024

Supplier choice

the company refused to actually give me the car I rented and made a security payment for. the reason was some obscure chargeback that was on my account but nobody could explain it to me and I was not aware of anything. left me stranded in th emiddle of nowhere with two suitcases to find another rental company. found one after a sweaty while and paid $ 200 more than I originally budgeted... very bad customer service!!

2.0 Poor

Tony, Sep 2024

Intermediate

False advertisement and the rate changed when I went to try to get car, I decided against the false fake advertisement and went somewhere else

2.0 Poor

Anonymous, Aug 2024

Intermediate

Rental car pick up and return was the worst part of our trip. Shuttle from lax to office involved a sketchy transfer in an empty parking lot. Took us nearly two hours from time of arriving to office until we drove away and there were only 6 people ahead of us in line. Office was uncomfortable and had technology that didn’t work (endlessly looping promo audio was super loud, QR code to fill out paperwork while waiting in line led to a broken link). Nothing about the office seemed above-board… all transactions and communication between the lot and the office was done via cell phone. For return, directions given did not match the reality (website said they opened at a different time, parking instructions were unclear). The return lot was extremely sketchy- run down, dirty, garbage everywhere including broken glass, dirty clothes abandoned by homeless folks in the stairwell, very little signage- to the point that I was worried I was returning my car to a scammer who would steal it. Receipts/documentation of return from the company was not provided. Shuttles to the airport run only once per hour and the neighborhood was not one I’d feel comfortable waiting 45 minutes outside with my child in. I will never use Kayak to choose an inexpensive rental car ever again.

2.0 Poor

Anonymous, Aug 2024

Supplier choice

The process of getting the car took a really long time with huge waits. The transports are only every hour to the airport so you have to really time things well. The insurance ended up costing more than the car. The car was well over its service time so it beeped at me every time I got it in and had a slow puncture so I had to keep topping it up. On drop off the email clearly states “drive to floor five then report to main office” meaning more waiting. When I got to the front they said I had done the wrong thing and should have handed the car over in the parking lot.. poor communication, hidden costs, long waits for service & transfers and a damaged vehicle. Would not recommend

6.0 Okay

Anonymous, Jul 2024

Full-size

Very slow service and bad signage or lack of around the area

Routes Car & Truck Rentals

2.0

Poor

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

2.0

Value for money

8.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

11992 Hawthorne Ave, Hawthorne, CA,90250, US

+1 844 777 2882

Monday	08:00 - 19:0000:00 - 23:59
Tuesday	08:00 - 19:0000:00 - 23:59
Wednesday	00:00 - 23:5908:00 - 19:00
Thursday	00:00 - 23:5908:00 - 19:00
Friday	00:00 - 23:5908:00 - 19:00
Saturday	00:00 - 23:5908:00 - 19:00
Sunday	08:00 - 19:0000:00 - 23:59

Filters

Reviews

2.0 Poor

Kiran, Aug 2022

The routes car rental company management is absolutely mess . We went there at 2.45 pm and didn’t get our car till 4pm and we were only customers they were dealing with . No pick or drop from airport as mentioned, we had to take Uber which costed us extra $25 . The car rental process is not streamlined and manager there when complained had no sympathy/empathy that why is taking so long . I would not recommend this place to anyone

Zezgo

2.0

Poor