Rent a Subaru in Cancún
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Companies that offer Subaru car rentals in Cancún All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.
Alamo
5.1
Fair
Read 97 reviewsCleanliness
5.7
Comfort
5.6
Pick-up/Drop-off
5.2
Value for money
4.7
5 locations in Cancún
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Reviews
8.0 Very good
Cem, Apr 2024
Standard SUV
4.0 Mediocre
Anonymous, Feb 2024
Standard SUV
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
4.0 Mediocre
Anonymous, Jun 2021
Pros:
Car was goodCons:
Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.2.0 Poor
Anonymous, May 2021
Pros:
Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.Cons:
Uhm, maybe having a car available when you've booked one?2.0 Poor
Anonymous, Apr 2021
Pros:
Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.Cons:
Honoring a reservation would have been the right thing to do.Avis
5.0
Fair
Read 21 reviewsCleanliness
6.6
Comfort
5.9
Pick-up/Drop-off
5.3
Value for money
5.4
11 locations in Cancún
Locations in Cancún
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Reviews
2.0 Poor
Anonymous, Mar 2024
Passenger Van
10.0 Wonderful
Anonymous, Feb 2024
Economy
10.0 Wonderful
Anonymous, Jan 2024
Passenger Van
2.0 Poor
Anonymous, Jan 2024
Passenger Van
2.0 Poor
Anonymous, Dec 2023
Passenger Van
2.0 Poor
Dorothy, Oct 2022
Europcar
3.9
Poor
Read 78 reviewsCleanliness
5.7
Comfort
5.2
Pick-up/Drop-off
4.2
Value for money
3.7
5 locations in Cancún
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Reviews
2.0 Poor
Anonymous, Oct 2024
Intermediate SUV
2.0 Poor
Patrick, Aug 2024
Standard
2.0 Poor
Anonymous, Jul 2024
Intermediate
2.0 Poor
Anonymous, Mar 2023
Economy
4.0 Mediocre
Anonymous, May 2021
Pros:
Drop off was super easy and streamlinedCons:
Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle4.0 Mediocre
Anonymous, Mar 2021
Cons:
The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.Hertz
3.7
Poor
Read 31 reviewsCleanliness
5.7
Comfort
5.2
Pick-up/Drop-off
3.9
Value for money
3.4
10 locations in Cancún
Locations in Cancún
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Reviews
2.0 Poor
Anonymous, Dec 2021
2.0 Poor
Omar, Nov 2021
2.0 Poor
Anonymous, May 2021
Pros:
Car worked fineCons:
2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.2.0 Poor
Nechemia, May 2021
Pros:
The friendlinessCons:
The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming people2.0 Poor
Jessica, Apr 2021
Cons:
This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.2.0 Poor
Anonymous, Mar 2021
Cons:
The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great dayNational
5.2
Fair
Read 13 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.5
Value for money
4.8
2 locations in Cancún
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Reviews
8.0 Very good
Miguel, Jun 2021
Pros:
Staff service was great. Rental and dropoff was easy.Cons:
Cars are a little worn out and need some cleaning.4.0 Mediocre
Robert, May 2021
Pros:
The staff was amazing. It was very easy to pick up and drop offCons:
I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.2.0 Poor
Anonymous, Apr 2021
Cons:
Bad service, you’re obligated to buy an insurance, car broke down and they didn’t take responsibility. Bad experience!10.0 Wonderful
Jan, Feb 2021
Cons:
Price10.0 Wonderful
Scott, Jan 2021
Pros:
Friendly employees--very helpful. Car was clean and in good shape.Cons:
The car we thought we were getting would have been a little roomier. Wish they would say the actual car model when booking. Insurance was a bit high.Sixt
4.1
Mediocre
Read 10 reviewsCleanliness
4.9
Comfort
4.1
Pick-up/Drop-off
3.6
Value for money
4.4
2 locations in Cancún
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Reviews
2.0 Poor
Anonymous, Oct 2022
6.0 Okay
Chad, Jun 2022
6 locations in Cancún
Locations in Cancún
Av Leyes De Reforma
+52 800 365 1111
Av.xcaret Lt2 Mz2 Smz 21
+52 800 365 1111
Avenue Yaxchilan#27
+52 800 365 1111
Blvd Kukulkan Km 12
+52 800 365 1111
Blvd.kukulcan Km 8.5 Zona
+52 800 365 1111
Carretera Cancun-Chetumal Km 22
+52 800 365 1111
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Reviews
2.0 Poor
Bit, May 2021
Cons:
I got different car than I requested. It was twice the price as it has been told on the internet. Never again!2.0 Poor
Anonymous, Mar 2021
Pros:
Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes onCons:
Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experience4.0 Mediocre
Anonymous, Feb 2021
Pros:
Van was cleanCons:
Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!4.0 Mediocre
Brazilian jiu jitsu, Dec 2020
Pros:
The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.Cons:
The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.3.2 Poor
Anonymous, Mar 2020
Cons:
Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak2.0 Poor
Jinna, Jan 2020
Pros:
Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:
first of all they should comply with what they offer5 locations in Cancún
Locations in Cancún
Av.xcaret Lt2 Mz2 Smz 21
+52 800 021 2277
Avenue Yaxchilan#27
+52 800 365 1111
Blvd Kukulkan Km 12
+52 800 021 2277
Carr, Cancun Chetumal Km 22
+52 800 365 1111
Presidente Intercontinental Hotel
+52 800 021 2277
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Reviews
2.0 Poor
Anonymous, Jan 2021
Pros:
Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.Cons:
Terrible experience from start to finish.2.0 Poor
Vladislav, Jan 2021
Pros:
everything2.0 Poor
Anonymous, Jan 2021
Cons:
To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company