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Cathay Pacific: Expert advice and recommendations

Expert travel writer Chris Dong shares all you need to know before booking a flight with Cathay Pacific.
Chris Dong
3 September 2024

Hong Kong-based Cathay Pacific is a global airline flying to nearly 100 destinations nonstop, including several cities across Canada and the U.S. The carrier has a long-held reputation for an excellent business- and first-class product and luxurious airport lounges. Whether you’re planning a flight in economy or a premium cabin, here’s everything that you need to know about Cathay Pacific.

Routes

With a hub in the buzzy metropolis of Hong Kong, Cathay Pacific is geographically well-positioned for flights between North America and most of Asia. However, Hong Kong is not only a great connecting airport for onward flights, but it’s also a destination worthy of stopping by for a few days on its own.

Cathay has a strong route network, although it’s not quite as robust as it used to be before the pandemic. In Canada, the airline flies nonstop between Hong Kong and Vancouver and Toronto, as well as several airports in the U.S. frequently used by Canadian travellers. Many of these routes are considered ultra-long-haul flights, with a duration that can last well over 16 hours of total flying time.

Cabin classes, seats, and space

Cathay Pacific flies several different types of aircraft, but for flights between North America and Hong Kong, the focus is on two plane models: the Airbus A350 and Boeing 777. On some 777s, Cathay offers an exclusive six-seat first-class cabin. Meanwhile, all flights to North America have business, premium economy, and economy. Here’s a brief rundown of each class of service.

First class

You'll find Cathay Pacific first class on select Boeing 777-operated routes from North America, like from JFK and LAX. The airline’s first-class cabin is intimate and features only six seats laid out in a 1-1-1 configuration. Seats are a full 91.5 cm wide. Having flown Cathay first class several times, I can attest to just how wide these seats are; there is enough space for two full-size adults to sit side-by-side.

All of this room in first class means that when it's time to sleep, the flight attendants will turn your almost one-metre-wide seat into one of the plushest beds in the sky. That includes everything from a sumptuous mattress pad, comforter, and several pillows. This was easily the best sleep I've ever gotten on a flight.

Business class

There are several flavours of business class on Cathay, from a less comfortable regional version (these seats recline but don’t lie flat) for flights solely within Asia to a much more spacious business seat for longer journeys, like those to Canada. My favourite business cabin is on the Airbus A350 since these seats are the newest, offering slightly more room for your legs and extra-large windows.

Business class seats for all flights between North America and Hong Kong are arranged in a 1-2-1 configuration, and while they don’t offer privacy doors like on some airlines, they still have decent privacy thanks to winged partitions between seats. There’s ample storage space and all seats angle slightly away from the aisle.

Premium economy

The premium economy cabin on Cathay, arranged in a 2-4-2 configuration, is found on all flights that fly between North America and Hong Kong. On the Boeing 777, the premium economy seat is 49.5 cm wide This is slightly smaller than the A350, with each seat measuring 51 cm wide. All offer up to 23 cm of recline which makes for a significantly more comfortable experience than standard economy.

Economy

By now, you know that Cathay flies two aircraft options between North America and Hong Kong. The Airbus A350 is typically my preferred choice of plane, and that extends to the economy cabin, too. That’s because seats are arranged in a much more comfortable 3-3-3 arrangement. The Boeing 777 has economy set up in a 3-4-3 lineup (yes, that one extra seat makes all the difference).

Pre-flight experience

Here’s what you should know about the Cathay Pacific ground and pre-flight experience in Hong Kong and beyond.

Baggage policy and fees

Since Cathay flies exclusively international flights, the airline’s baggage policy is pretty generous. The airline’s checked baggage allowance depends on the specific flight route and class of travel. However, economy passengers on many flights can check two bags free of charge (including those between the U.S. and Hong Kong, although unfortunately not on flights from Canada).

Check-in

In Hong Kong, Cathay Pacific has several distinct areas for checking in separated by economy, premium economy, business, and first-class passengers (and relevant status holders). There are numerous self-service kiosks in addition to traditional check-in desks. Hong Kong’s international airport is open, airy, and easy to navigate. I’ve also never had to wait longer than a few minutes for security in my dozens of experiences passing through.

Lounges

In Hong Kong, Cathay Pacific has several distinct lounge experiences (and they are some of my favourite lounges in the world). Not only are the amenities top-notch, but the residential-inspired design is soothing and transports you away from the hustle and bustle of an airport.

For first-class passengers (and those with top-tier oneworld Emerald status), there’s “The Wing,” for instance. Not only is there à la carte dining with both Asian and Western classics but the first-class section of this lounge houses five exclusive “cabana” rooms. These first-come, first-served suites include a large soaking tub, day bed, waterfall shower, amenities from Bamford, and complimentary pressing services.

Even the business class lounges are no slouch, either. “The Pier,” a Hong Kong lounge with a homey, living room aesthetic, features a noodle bar, nap pods, shower suites, and much more. Outside of its hub, Cathay operates several other lounges like in Vancouver International and Tokyo Haneda. At airports like Toronto and JFK, expect to use premium lounges from independent providers or oneworld partners, like American Airlines.

Onboard experience

Here's more of what you can expect when onboard a Cathay Pacific flight.

Wi-Fi & entertainment

The airline offers a broad array of onboard entertainment from movies and games to TV shows. Every seatback has a screen (my favourite is on the A350 which also offers a high-resolution tail camera). Wi-Fi is available for purchase on most long-haul flights, including Cathay’s Airbus A350 and Boeing 777 aircraft.

Amenities

In business and first class, the British wellness brand Bamford provides amenity kits and bed linens. Passengers in the long haul business class cabin get luxuries like 400 thread count duvet, a mattress pad, and pillows along with skincare products. Slippers and eye masks are also available, but pyjamas are exclusively for first-class passengers.

Food and drink

Hong Kong is a unique blend of both Asian and Western cultures, and the food onboard Cathay matches that. Breakfasts include congee and dim sum, a favourite in Hong Kong and Cantonese cuisine. However, there are also Western classics like a burger and fries (I think about Cathay’s incredible burger often) or a full English breakfast.

In economy, I’d recommend going with the Asian option; you might find dishes like stir-fried chicken in black bean sauce with mixed vegetables and steamed jasmine rice. Travelers can also request cup noodles or a small carton of ice cream at any point during the journey as a mid-flight snack.

Drinks, including alcohol, are complimentary onboard Cathay. Premium cabin passengers, however, enjoy a higher quality liquor list, French Champagne, plus vintages from all over the world. On select flights, Cathay Pacific also serves bottles of its own pale ale, named “Betsy” after the airline’s first aircraft. The beer is designed for consumption at 35,000 feet.

However, my favourite beverages on Cathay are actually not on the cocktail list. The non-alcoholic “Cathay Delight” is a refreshing and tasty medley of Kiwi fruit, coconut milk, and fresh mint; it’s delightful, especially during the warmer months. There are a variety of Chinese teas, coffees, and cappuccinos, too.

The service

Cathay’s onboard service has long been second to none, but recently, due to a newer and more junior crew, I’ve had a mix of both excellent and lacklustre experiences. Still, you can expect the standard of service to be higher than that of North American airlines.

Airline partners and loyalty

Cathay Pacific is a part of the oneworld airline alliance, meaning you don’t even have to set foot on the airline to earn miles by flying. Cathay partners with more than a dozen other airlines, like American Airlines and Alaska Airlines in the U.S. “Cathay” is the official name of the carrier’s loyalty program. Members can earn points, known as Asia Miles, through flying, shopping, and more.

There are several ways to book Cathay Pacific flights, including the coveted first-class product, using miles. That includes booking through Cathay directly or through partners like Alaska and American. Asia Miles can also be used for upgrades but keep in mind that miles within the program expire after 18 months of inactivity.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

August

High season

December

Cheapest flight

C$ 592
Best time to beat the crowds but there is an average 11% increase in price.
Most popular time to fly (27% more expensive on average)
Flight from Dubai to Manila

FAQs about flying with Cathay Pacific

  • What is Cathay Pacific's carry-on size allowance?

    On board Cathay Pacific flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Cathay Pacific assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Cathay Pacific fly to?

    Cathay Pacific offers direct flights to 79 cities in 33 different countries. Singapore, Hong Kong, and Taipei City are the most popular cities covered by Cathay Pacific.

  • What is Cathay Pacific’s primary hub?

    Cathay Pacific concentrates most of its flight operations in Hong Kong.

  • How does KAYAK find such low prices on Cathay Pacific flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Cathay Pacific.

  • When are Cathay Pacific plane tickets cheapest?

    Flight prices with Cathay Pacific will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Cathay Pacific is August, while the most expensive is December.

  • What’s the cheapest route that Cathay Pacific flies?

    In the last 72 hours, the cheapest route flown by Cathay Pacific found on KAYAK was from Hong Kong to Taipei City, with a price of C$ 170 for a round-trip.

  • What are the most popular airports for Cathay Pacific flights to depart from?

  • Is Cathay Pacific part of an airline alliance?

    Yes, Cathay Pacific is part of the oneworld airline alliance.

  • How many destinations does Cathay Pacific fly to?

    In total, Cathay Pacific flies to 81 destinations.

See more FAQs

Top tips for flying with Cathay Pacific

  • If you’re looking for the cheapest Cathay Pacific tickets, then try to fly from Dubai, where flights have been cheapest lately. The cheapest route from here available recently is to Manila, and costs C$ 592.
  • The cheapest month for flights with Cathay Pacific is August, while the most expensive is generally December.

Cathay Pacific customer reviews

7.5
GoodBased on 850 verified guest reviews
7.6Comfort
7.7Entertainment
7.9Boarding
8.0Crew
7.2Food

Show reviews that mention
Traveler rating:
Sort by:
P
8.0 Very good
HKG-SFO
Special request meals are really below average. Vegetarian options are very limited if you didn't prebook.
P
8.0 Very good
HKG-SFO
Special request meals are really below average.
A
10.0 Wonderful
HKG-USM
Great service and easy flight
W
8.0 Very good
HKG-MNL
I like the staffs attentiveness
V
10.0 Wonderful
HKG-NRT
A very good experience. Efficient, helpful on time.
V
10.0 Wonderful
LHR-HKG
A superb experience. Efficient, friendly, helpful!
W
10.0 Wonderful
JFK-HKG
I've stomach problems after 2 hours of flight, Iris, the flight purser not only did her best to make me feel comfortable, she went above and beyond providing pain relievers medicines and ointment. She look and found a doctor passenger on the flight to provide advise. She even report on ground staffs about my condition and provide wheelchair upon arrival. Kudos to her and Cathay Pacific!
D
4.0 Mediocre
HKG-PVG
Old old equipment
D
6.0 Okay
YYZ-HKG
So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.
A
2.0 Poor
HKG-LAX
Ran out of chicken! Why?

Cathay Pacific flight status

Fri 4/25

Cathay Pacific route map - Which destinations does Cathay Pacific fly to?

Find out which destinations you can fly to direct with Cathay Pacific by entering your departure airport. If you want to know if Cathay Pacific flies a certain route, enter both the departure and destination airport before hitting search.
Fri 4/25

All Cathay Pacific flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
784Denpasar (DPS)Hong Kong (HKG)5h 20m
288Frankfurt am Main (FRA)Hong Kong (HKG)11h 45m
589Fukuoka (FUK)Hong Kong (HKG)3h 45m
785Hong Kong (HKG)Denpasar (DPS)5h 5m
588Hong Kong (HKG)Fukuoka (FUK)3h 35m
596Hong Kong (HKG)Osaka (KIX)3h 50m
253Hong Kong (HKG)London (LHR)14h 10m
901Hong Kong (HKG)Manila (MNL)2h 30m
233Hong Kong (HKG)Milan (MXP)13h 5m
806Hong Kong (HKG)Chicago (ORD)14h 45m
779Hong Kong (HKG)Surabaya (SUB)4h 45m
450Hong Kong (HKG)Taipei City (TPE)2h 5m
549Tokyo (HND)Hong Kong (HKG)4h 45m
595Osaka (KIX)Hong Kong (HKG)4h 5m
565Osaka (KIX)Taipei City (TPE)2h 55m
254London (LHR)Hong Kong (HKG)12h 50m
930Manila (MNL)Hong Kong (HKG)2h 40m
234Milan (MXP)Hong Kong (HKG)11h 40m
505Tokyo (NRT)Hong Kong (HKG)5h 0m
451Tokyo (NRT)Taipei City (TPE)3h 40m
801Chicago (ORD)Hong Kong (HKG)15h 50m
780Surabaya (SUB)Hong Kong (HKG)5h 0m
451Taipei City (TPE)Hong Kong (HKG)2h 10m
564Taipei City (TPE)Osaka (KIX)2h 50m
450Taipei City (TPE)Tokyo (NRT)3h 15m
289Hong Kong (HKG)Frankfurt am Main (FRA)13h 20m
640Kathmandu (KTM)Hong Kong (HKG)4h 45m
504Hong Kong (HKG)Tokyo (NRT)4h 25m
139Hong Kong (HKG)Sydney (SYD)9h 5m
138Sydney (SYD)Hong Kong (HKG)9h 40m
548Hong Kong (HKG)Tokyo (HND)4h 15m
662Dhaka (DAC)Hong Kong (HKG)4h 5m
667Hong Kong (HKG)Dhaka (DAC)4h 5m
820Hong Kong (HKG)Toronto (YYZ)15h 5m
821Toronto (YYZ)Hong Kong (HKG)15h 30m
150Brisbane (BNE)Hong Kong (HKG)8h 55m
165Hong Kong (HKG)Brisbane (BNE)8h 30m
607Hong Kong (HKG)Phnom Penh (PNH)2h 45m
608Phnom Penh (PNH)Hong Kong (HKG)2h 50m
647Hong Kong (HKG)Riyadh (RUH)9h 0m
648Riyadh (RUH)Hong Kong (HKG)8h 45m
632Chennai (MAA)Hong Kong (HKG)5h 50m
631Hong Kong (HKG)Chennai (MAA)5h 30m
658Singapore (SIN)Hong Kong (HKG)4h 15m
143Hong Kong (HKG)Perth (PER)7h 40m
346Hong Kong (HKG)Shanghai (SHA)2h 30m
341Shanghai (SHA)Hong Kong (HKG)2h 45m
748Johannesburg (JNB)Hong Kong (HKG)13h 10m
184Perth (PER)Hong Kong (HKG)7h 45m
961Hangzhou (HGH)Hong Kong (HKG)2h 45m
960Hong Kong (HKG)Hangzhou (HGH)2h 25m
624Bengaluru (BLR)Hong Kong (HKG)5h 45m
750Bangkok (BKK)Hong Kong (HKG)3h 10m
705Hong Kong (HKG)Bangkok (BKK)3h 5m
623Hong Kong (HKG)Bengaluru (BLR)6h 5m
315Hong Kong (HKG)Madrid (MAD)14h 30m
372Madrid (MAD)Hong Kong (HKG)12h 35m
743Hong Kong (HKG)Hanoi (HAN)2h 10m
694New Delhi (DEL)Hong Kong (HKG)5h 35m
791Hong Kong (HKG)Singapore (SIN)3h 55m
679Hong Kong (HKG)New Delhi (DEL)5h 55m
336Hong Kong (HKG)Beijing (PEK)3h 30m
337Beijing (PEK)Hong Kong (HKG)3h 55m
749Hong Kong (HKG)Johannesburg (JNB)12h 55m
318Barcelona (BCN)Hong Kong (HKG)12h 0m
321Hong Kong (HKG)Barcelona (BCN)14h 5m
356Hong Kong (HKG)Nanjing (NKG)2h 40m
357Nanjing (NKG)Hong Kong (HKG)2h 50m
270Amsterdam (AMS)Hong Kong (HKG)11h 55m
660Mumbai (BOM)Hong Kong (HKG)6h 0m
612Colombo (CMB)Hong Kong (HKG)5h 40m
271Hong Kong (HKG)Amsterdam (AMS)13h 40m
663Hong Kong (HKG)Mumbai (BOM)6h 40m
563Nagoya (NGO)Hong Kong (HKG)4h 25m
611Hong Kong (HKG)Colombo (CMB)5h 45m
718Jakarta (CGK)Hong Kong (HKG)5h 10m
719Hong Kong (HKG)Jakarta (CGK)5h 0m
260Paris (CDG)Hong Kong (HKG)12h 10m
261Hong Kong (HKG)Paris (CDG)13h 45m
418Hong Kong (HKG)Incheon (ICN)3h 45m
419Incheon (ICN)Hong Kong (HKG)3h 55m
383Hong Kong (HKG)Zurich (ZRH)13h 5m
382Zurich (ZRH)Hong Kong (HKG)11h 35m
198Auckland (AKL)Hong Kong (HKG)11h 40m
532Hong Kong (HKG)Nagoya (NGO)4h 0m
730Kuala Lumpur (KUL)Hong Kong (HKG)4h 20m
766Ho Chi Minh City (SGN)Hong Kong (HKG)2h 50m
396Hong Kong (HKG)Wenzhou (WNZ)2h 10m
307Wenzhou (WNZ)Hong Kong (HKG)2h 10m
113Hong Kong (HKG)Auckland (AKL)10h 35m
729Hong Kong (HKG)Kuala Lumpur (KUL)4h 0m
163Hong Kong (HKG)Melbourne (MEL)9h 0m
178Melbourne (MEL)Hong Kong (HKG)9h 30m
769Hong Kong (HKG)Ho Chi Minh City (SGN)2h 45m
814Hong Kong (HKG)Vancouver (YVR)11h 45m
815Vancouver (YVR)Hong Kong (HKG)14h 20m
957Zhengzhou (CGO)Hong Kong (HKG)2h 55m
952Hong Kong (HKG)Zhengzhou (CGO)2h 35m
983Guangzhou (CAN)Hong Kong (HKG)1h 35m
982Hong Kong (HKG)Guangzhou (CAN)1h 5m
880Hong Kong (HKG)Los Angeles (LAX)13h 0m
892Hong Kong (HKG)San Francisco (SFO)12h 50m
851San Francisco (SFO)Hong Kong (HKG)15h 0m
885Los Angeles (LAX)Hong Kong (HKG)15h 30m
313Haikou (HAK)Hong Kong (HKG)1h 35m
310Hong Kong (HKG)Haikou (HAK)1h 35m
449Kaohsiung City (KHH)Hong Kong (HKG)1h 50m
448Hong Kong (HKG)Kaohsiung City (KHH)1h 40m
742Hanoi (HAN)Hong Kong (HKG)2h 5m
368Hong Kong (HKG)Shanghai (PVG)3h 0m
367Shanghai (PVG)Hong Kong (HKG)2h 55m
259Hong Kong (HKG)Manchester (MAN)14h 20m
216Manchester (MAN)Hong Kong (HKG)12h 35m
954Hong Kong (HKG)Qingdao (TAO)3h 20m
951Qingdao (TAO)Hong Kong (HKG)3h 30m
581Sapporo (CTS)Hong Kong (HKG)5h 20m
580Hong Kong (HKG)Sapporo (CTS)5h 5m
771Hong Kong (HKG)Phuket City (HKT)3h 45m
770Phuket City (HKT)Hong Kong (HKG)4h 0m
672Hyderabad (HYD)Hong Kong (HKG)5h 10m
673Hong Kong (HKG)Hyderabad (HYD)5h 35m
995Fuzhou (FOC)Hong Kong (HKG)1h 55m
994Hong Kong (HKG)Fuzhou (FOC)1h 50m
946Hong Kong (HKG)Xi'an (XIY)3h 25m
947Xi'an (XIY)Hong Kong (HKG)3h 15m
603Hong Kong (HKG)Kathmandu (KTM)4h 55m
531Nagoya (NGO)Taipei City (TPE)3h 15m
530Taipei City (TPE)Nagoya (NGO)2h 55m
738Dubai (DXB)Hong Kong (HKG)7h 15m
812Hong Kong (HKG)Boston (BOS)15h 50m
731Hong Kong (HKG)Dubai (DXB)9h 0m
937Wuhan (WUH)Hong Kong (HKG)2h 20m
970Hong Kong (HKG)Xiamen (XMN)1h 40m
973Xiamen (XMN)Hong Kong (HKG)1h 45m
840Hong Kong (HKG)New York (JFK)16h 5m
831New York (JFK)Hong Kong (HKG)16h 15m
945Chongqing (CKG)Hong Kong (HKG)2h 30m
928Hong Kong (HKG)Chongqing (CKG)2h 35m
811Boston (BOS)Hong Kong (HKG)15h 20m
925Hong Kong (HKG)Cebu City (CEB)2h 55m
956Hong Kong (HKG)Ningbo (NGB)2h 20m
955Ningbo (NGB)Hong Kong (HKG)2h 25m
924Hong Kong (HKG)Wuhan (WUH)2h 5m
986Hong Kong (HKG)Chengdu (TFU)2h 40m
987Chengdu (TFU)Hong Kong (HKG)2h 55m
926Cebu City (CEB)Hong Kong (HKG)3h 5m
633Hong Kong (HKG)Penang (PEN)3h 45m
634Penang (PEN)Hong Kong (HKG)4h 10m
More flight routes

Cathay Pacific contact information

Overview of Cathay Pacific

Cathay Pacific is a global leader in transcontinental and controls operations from its hub in Hong Kong. It serves more than 45 countries and flies to every inhabited continent apart from South America. The airline appeals to a wide range of customers from across the world, with scheduled flights based around most major destinations.

In 1998 it partnered with Qantas, British Airways, American Airlines and Canadian Airlines to become founding members of the oneworld alliance. The association helps Cathay Pacific link to a broader global network, using their gateway destinations in North America and Europe to reach smaller cities. Customers can benefit from smoother transfers on connecting flights. Additional destinations are available in China through the carrier’s subsidiary Cathay Dragon.

To accommodate long-distance transcontinental routes, Cathay Pacific operates an entirely wide-body, dual-engine fleet. A combination of Airbus and Boeing aircraft are used. Following on from being the launch airline for the Boeing 777-300 series, it continues to be one of the largest operators of the aircraft in the world. Several of the fleet are decorated in a dark grey oneworld livery, while others feature the company’s logo on top of a dark green base.

There is a wide range of cabin class options that include Economy, Premium Economy, Business and First Class. Passengers in Premium Economy and above are supplied a glass of champagne upon boarding. Ergonomically designed seats in the Business section offer power outlets and adjustable lighting to make working on-the-go easy. In First Class you will find a flatbed that fully reclines and is fitted with a 500 thread duvet. An Aesop amenity kit ensures traveling won’t make you look tired.

Everything you need to know about Cathay Pacific flights

Cathay Pacific information

IATA CodeCX
Routes180
Top routeHong Kong to Singapore
Airports served81
Top airportHong Kong Intl
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