Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
My experience was amazing. Very friendly hosts and impeccable service.
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.
Boarding at Istanbul airport is pretty good. The seats on the A319 are easily the smallest and tightest I’ve ever flown. I’m 1,82m and knees firmly against seat in front of me, as upright in seat as I could get. Very uncomfortable
The food was disgusting that only what i wanted to say
Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends
It was a good experience, it was just the the connecting flight after that was a problem.
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
Connection was a headache due to a delay on arrival flight
Amazing! The food was great! Best airline meal ever. The crew was so nice and pleasant.
Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room
Not helpful crew! With no care for passengers. No effort made to find the right food.
The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.
Try to be on time and landing more smoothly. Thanks
Numerous delays, missed connections flight. Then connection flights were late as well
Boarding was haphazard after people with small children or walking difficulties
Always delayed, always. luckily our next flight was delayed or we would have missed it. Cabin crew were great and informative, ready to help.
The flight left 2 hours late from Munich therefore we missed our connecting flight to Charlotte.
Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.