Find cheap flights to Durham from C$ 1,004

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late

The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.

I travel frequently. The flight was late again... KLM should really try and be on time

The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.

One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.

All and all pretty good. It’s crowded but that is what flying is all about. But no complaints otherwise.

My only issue was my meal was inedible except for the sides.

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Generally good. The crew is excellent. The food could be better.

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

They charge me for luggage which is was included on the ticket

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me

Food could have been better especially the breakfast. Overall it was a good flight

I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.

So uncomfortable to sit in the tiny space on a long, international. Food was rough. Please, less white flour and processed food.

Our flight was delayed 2.5 hrs due to plane being too hot! After 1.5 hrs, airline decided to use another plane but had to wait for gate, baggage transfer & beverage transfer. Anyone could tell after first half hour that another plane was required and although did not affect us many would miss connecting flights at Heathrow. I have found the stewards are not the friendliest in the industry and the food is questionable, even as I like airplane food normally, the best of the 2 flights was the yogurt & granola for breakfast.

Terrible boarding , Business class seats are sub standard. As usual crew will miss your food too

Just get Economy Plus for international flights, so worth it the extra room, bigger seats…

The return trip was a customer service disaster. American Airlines needs an overhaul of how they treat their customers.

Was flying in premium eco and there were around 5-6 movies I wanted to watch and none of those could I play for some reasons. Not just me we checked w the person sitting next to me. Few of the movies were only playable :( Also that was not great that we couldn't upgrade to business however tried to, many times before the flight :(

You cancelled my flight by email then made it very difficult to get in contact with you. Then put me in a flight with a long layover in Mexico returning to the wrong airport in uk. Mind blowing my stressful. I missed see my grand dad because of you.

lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints

This was not the BA business class it used to be. Mediocre food, attendants seemed stretched thin. All the little luxuries that used to make BA business fun were missing. Flight delayed and the explanation given was they forgot to pick up crew - I hope I misheard! Transfer in LHR “sticky” - we thought we had way too much time at 3hours but it was needed. Next time will try different route.

Always getting updates by email very easy to check in on line. There was plenty of checking in staff to get you all through. It was nice that the flight attendants took time to talk to you and were interested in your holiday.

I fly to the USA every 6wks on Ave and 99% of the time I fly Aer Lingus. If I fly BA I’m always disappointed. My only criticism is the food. I’m vegan and over the last year it’s got slightly better these last couple of flights but on the whole it’s not good! Salad and fruit salad for breakfast and that’s also the starter and desert for the lunch/dinner and the main is usually rice with fried veg 😳the pasta is pretty good though. That’s been the last 2 meals…. Everything else is fantastic.

The flight was half full and I presume that the next few days are even less busy not sure why they are still charging a premium to change a flight.

Short flight so not much to rate. Surprised I had to pay for a soda.

The only problem was there are games on the entertaiment system. The guy behind me played poker the entire time and poking the back of my seat. I hope they remove these.

Delayed due to weather... fine. But then the board us. Rows 15 and back had to go down the stairs and back up the back stair entrance to the plane. No assistance offered. Then they inform us that we are delayed for paperwork for an hour. So why did we board? Then, about 45min later they inform us that it'll be another 60-90mins. Really? No wifi, no seat entertainment, no drink or snacks offered. And we were not allowed to deboard.

Very good need to offer better choice of food for business

The transatlantic flight was wonderful. The regional reminded me of jet blue. Crazy and packed. Not enough overhead space and tough on elderly.

They lost my baggage on my connecting flight and we’re an hour late so I nearly missed it

All OK. Food, best bring your own. Even a BigMac will be better.

Crew was fantastic got lovely food and plenty of water. Entertainment was good. Never had to ask for anything. Left on time and got to Seattle early. Luggage did not take long either.

Taking off and landing were smooth. I didn't have anything to complain about.

The flight as far as timings go was excellent. Unfortunately we ended up sat with someone on a night flight who had been drinking alcohol before boarding and BA staff were happily serving him more alcohol. He was very drunk which made our flight uncomfortable and awkward. My partner had this person lying on him whilst asleep. Alcohol should be served minimally. If there had been an emergency this person would not have been in a fit state to act accordingly.

The sad case is that BA is often late. I missed my connection outbound and then was rebooked in another biz class seat some 10 hours later. I opted to change to economy (no compensation refunded of course) that was only 5 hours later. On the return journey, once again changing planes was very challenging. This time we landed only a little bit late, but deplaning took a long time so the connection was very much in doubt. Some serious running and sweat later, I managed to make the connection but my luggage did not. No messages about the missing luggage, so I had to wait until the entire bag return process was over before seeking out an agent. There was only one and well over 50 passengers waiting to speaking with her. She was quite pleasant, but it took 1 hour and 45 minutes from touchdown to leaving the airport.

First time flying with BA and I will do it again. Staff at airport and on board were very nice and helpful

BA charged me 70 euros for one bag on my return after having recognized my frequent flier status and charging me nothing for the same bag on the outbound. Their employees are not well trained and rules are inconsistently applied.

I couldn’t select my seat until I checked in at the airport. Extremely difficult to talk to a customer service representative. Also, the gate announcement doesn’t appear until less than an hour before boarding.

They over sold the flight and I was not able to board. Had to buy two tickets so I would not miss my connection.

Wonderful service and very comfy in the bulkhead in Economy Plus! Delicious food.

On the flight from Venice to London even it’s short, 2 hours 20 minutes and mostly people are on vacation, it’s ridiculous to change money for the cup of tea or coffee. Also it’s to much to charge 80$ for 1 piece of luggage

Flying economy is like being packed into a sardine can.