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The seats had plenty of leg room and the staff were very nice.

No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa

I liked the friendliness of the crew and comfortable flight. All good.

I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.

Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip

The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.

The ticket price was reasonable, food was okay, not the best. I would use the service again.

Actually the flight was on time. New plane, food was okay but not great.

Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.

Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.

Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.

Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.

We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

Some entertainment and food/snack service would have been nice

1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .

Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.

Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.

We were sitting on the plane for half an hour before we arrived at the gate after landing. We had to wait half an hour to collect our luggage.

Made payment for extra baggage online. When I got to check-in, they made me pay again. Lesson learned - Dont buy extra luggage allowence online, only pay at check-in.

No air in the middle rows. Had a hard time breathing. Was dying of heat.

Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around

Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.

It was a good experience, the flight was a little too long & the food was ok

Check in of my luggage which needed to be paid for was excellent. Thanks to Nora

As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.

This airline is full of junk fees. After paying to get my kids to sit with me, we were asked at the gate to check in our roller bags and pay $40 for each one. Peruvian passengers all took their roller bag in the plane. I don’t appreciate airlines who spot the gringos to tax them more.

Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.

There was no bag included in the reservation. The price was double. Not properly advertised

There was no food or drink service, couldn’t even get a glass of water for free. It was a long and expensive flight to not offer food or beverage on the plane.

Every food and beverage has to be paid and the seat was not confortable. They even gave water.

Wasn’t able to take the trip and no one could help me with a refund or rescheduling

Horrible service. Flight was delayed and the don't even offer eatwr