Find cheap flights to Longyearbyen

SAS is the representation of the Scandinavian minimalism, which I like. I wished they had a more relaxed policy on free water distribution beyond one bottle (500 ml) per person and two drinks, including water, per overseas flight.

Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.

Much better, not their fault but my plane was so delayed causing me to have to take this airline rather than my earlier connecting flight

My return flight has been changed to JFK from EWR without any notice or reason

I had economy plus and it’s definitely worth the price. The seats are so comfortable, so much space, great large TV screens, and you get fed often. Really decent food (although other fish was overcooked.) They do need better movie choices. The crew is the best. Super friendly and accommodating. So much better than most American run Airlines.

They lost my luggage. Tromso in winter without warm clothes is not fun.

The flight was on time and loading was fine. I really disliked that all drinks other than coffee or tea had a cost. Deplaning was also an issue as people did not wait for those in front of them to get out before they pushed forward

I couldn’t make it to the airport for my original flight due to bad weather; roads were shut down, buses and trains were closed. Since the plane wasn’t cancelled, I still had to pay $720 to change my ticket.

Overall, this flight team did a fantastic job. They came often with the water, coffee and tea. There was no meal choice in coach, but the lasagna lunch was decent. The sandwich snack just before landing was tasty. The baggage bins were large, so no trouble holding carry on luggage.

Good friendly service and food - The seats in business class are old, too hard and not very comfortable.