Good trip, excellent attention. I like Copa Airlines, the best. 👍🏻
I would like a glass of wine or some kind of alcoholic drink.
I would enjoy a glass of wine on such a long flight.
The flight was 6 hours delayed due to equipment problems, I had to spend my night in the airport terminal in tight quarters. A bag of chips was all they offered, Then I missed my connecting flight and waited another 2 hours. All in all that trip took me almost one day.
Very long delay but we just made the connection. The requested wheel chairs were not there so I had to assist/carry BOTH of my parents to the gate while carrying their bags so we could make the connection. The plane had no entertainment system and NO WIFI, legroom zero. Restrooms on ALL of flights were dirty and one restroom did not even work properly. I was surprised to see COPA like this since my flight with them in 2013 was incredible, the seats were amazing and the food options were spectacular. Of course, I see this kind of service on many airlines now, with services and hospitality at an all time low. The worse part of the trip was seeing my 90 year old parents go through hell on these flights and having to try and rush to a gate to make the next flight. Never again
Just a minor inconvinient with weather delay! but not Copa's fault
Copa is one of the airlines with the best prices and super good service.
Copa definitely offers better service and price than other airlines.
I was supposed to have a lay flat seat but they switched planes and there was only a chair
Copa delayed the fight three times. We ended up flying about 24 hours after the original time.
Be very careful of the initial low price because Avianca wil bill you for a carryon of $120 or a checked bag for $120. Also, be careful with connections because the customs entry process is slow and the connecting terminal is not close.
My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago
They charged me $120 to check one bag and then charged me another $120 for a carryon. Ridiculous!
Worst airline , charge for everything even for water, seat space is very bad
I was surprised that they didn’t offer drinks at least even though it was an international flight.
It’s very nice, the only thing is that we have to purchase food.
Flight delayed by an hour and 5 mnts, missed my connection from Ccs to porlamar, had to stay over night hotel cost and new tickets.
Fly was cancel on the las minute wiht out tell me
My fly was cancelled so i run to the airport and fight for my fly Thank god at the end was good
Definitely my worst experience. We booked a flight JFK - Cartagena with a layover at Bogota. My partner and I were on time for the boarding at 10:55pm. We were about to enter in the plane, literally, when one of the officer from the airline Avianca, took the passport of my partner to apparently « looked at his luggage reservation ». It made no sense, first the luggage was under my name, and then we went through all the controls at the airport. The person went back to the gate inside the airport, I followed my partner. The employees from the airline were rude and disrespectful. They were not explaining us what’s was going on. After 5 minutes of silence treatment. They told us that my partner was intoxicated (it was absolutely not true, they never conducted tests btw) and he couldn’t board in the plane and he will take the next one. They didn’t late us coordinated the trip, and not even let us say goodbye to each other. I was forced to take the plane to bogota and my partner to stay in NYC. It was traumatic. My partner had to wait 6h in the airport (night time) and he had to pay an additional ticket even tho the employees mentioned he was going to take the next flight. We are going to file a complain. It’s unbelievable. First and last time I will ever use this airline. I do not recommend.
