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The staff was amazing. I felt relaxed for the first in a long time in an airport.

Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.

Well Is extra charge for everything and other companies include that and the price.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

You booked my 7 year old son to sit on his own without his mum and dad in s separate row between two unfriendly adult strangers. The plane was disgusting and dirty, aisles and everywhere sticky. The lounge waiting area was filthy carpet and had insufficient seats so we had to sit on it to wait for 35 minutes and my 7 year old sone played on this filthy lounge carpet. The outside of the plane appeared clean. The pilot was helpful with the route and what to expect weather etc.

Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.

I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting

With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.

The flight boarded a little late but made up the time in flight - much appreciated. The staff were efficient and fairly friendly One of the toilets wasn’t working - having only one functioning toilet for a flight of hundreds isn’t really acceptable. I still find it amazing that the budget airlines can’t even offer free tap water to passengers.

flight delayed, no information given until late on, Ryanair app said "on time" until 5 minutes before expected departure time, crew rushed us to board, when it was already 3 hours late

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

3 hours delay, non comunicated until past the time of original boarding, no assistance, witnessed land crew shouting at a passenger

Good flight. Take off a little late but make up the time

Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly

O voo atrasou um bom bocado A tripulação não era comunicativa,não fez vendas... Não abordava os passageiros... A 1°vez que me acontece tal coisa 🤷‍♀️

Enjoyed our flight with Ryanair to Arrecife. Flight boarded pretty much on time, crew were welcoming and very good. Generally good for a frequent low cost flight, Seats could however have been more comfortable.

I didn't like. The seats and the floor were very dirty and it is not the first time

Flight was delayed due to weather so not much Ryanair could do about that - otherwise it was very efficient and smooth

I wouldn't like to fly with them anymore, I don't like their service, you can hardly take carry-on luggage because they charge you for everything, you can't ask for a glass of water, and the flight attendant tells you that they don't have any, that you have to Paying 3 euros for a bottle of water horrible, I don't recommend it, and they don't have anything low cost, because the plane ticket may not be expensive but what they charge you later for the rest, the flight becomes more expensive, it's the only airline that I don't like it so far, and I traveled a lot.