Find cheap flights from Morocco to Halifax

Once we finally go under way it was excellent. But I hate that they changed the plane therefor the seat configuration.

Seats to small and crowded ....way too many additional charges. No effort to make customer feel valued

The app and the information given at the counter did not match.

The app and the information given at the counter did not match

The plane was cramped and dirty. Not enough liquid was served to stave off dehydration.

The plane was dirty. It appeared that Air Canada did not know vacuum cleaners had been invented. Second, the overhead bins were about 1/3 or 1/2 the size of "normal" bins. That was a problem. The worst was disembarking in the weather in Montreal. I have cold agglutinin disease. That means my red blood cells clump together and then are destroyed when exposed, even by breathing to cold air. A few seconds of exposure can be dangerous. I am now experiencing extreme fatigue caused by the anemia from that experience. I should have had more assistance descending a narrow ramp and then traversing, even if only a few feet, of icy pavement. The blowing snow penetrated my facial covering and has caused problems.

Had to wait to clean snow at end of ramp.

Good airport. Good entertainment on the big flight. Did not have a good way to prop up or mount my phone/ipad

It was a short flight and for that reason the flight was acceptable.

Good day, I would have like to be able to pay for upgrade once onboard. There was 2 empty seat side by side in first class on AC949 PTP-YUL on Feb.07, 2025. I ask the flight attendant if I could pay to upgrade in those seat but was told that I had to do it when I checked-in and was too late now. I said that Air Transat does offer to pay onboard when first class seat are available. Maybe something Air Canada could look into in order to increase income for the company and get a better client satisfaction. Sincerely, Michel Spinosa