Low season | June |
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High season | December |
Cheapest flight | C$ 111 |
The flight was delayed repeatedly, on the day of and in the days and weeks beforehand. The staff are alway fantastic.
The flight was delayed repeatedly, on the day of and in the days and weeks beforehand. The staff are alway fantastic.
Flights were great. Food was great. More information about the requirements for plane transfer in Canada would have been helpful. I almost missed it.
See review from the other leg San Antonio to Atlanta.. basically the same experience as the flight was operated by Delta.
Your staff on the flight back to Calgary were very friendly and efficient .
The big lady was sitting right next to me and the button to recline my seat was blocked by her huge arm. No power outlet for chargers. No inflight Wi-Fi movies
Trip was uneventful which is good. Boarding took a long time due to many disabled/elderly requiring assistance which again is fine. Landing and take off were excellent. Food and entertainment were as expected, bring your own if you have preferences otherwise you get what you get.
Flight was delayed four hours! No on board entertainment fir a four flight. Minimal food
The premium did not live up to expectations. The seats were tight and looked like there was no more room at the rear of the plane for seating then at the front of the plane. Instructions were not provided for entertainment. It was difficult to get the app. The app is not user-friendly. It requires too many inputs by the consumer to get to the correct page.
No issues at all! Seats are small with very little leg room but it's what you expect from a low budget airline. I would definitely use them again.
The flight was on time - which is good. But pretty much every other aspect of the experience was bad. They charged 55$ for a carry on bag!
The mid flight snack could have been more substantial than tiny bag of pretzels.
Flight took off little late and landed back at YVR after an hour without informing a reason to the passengers. Also, second time also got late but an hour to take off. Therefore, I had to change my plans during due to delay in landing to SFO roughly about 6 to 7 hours.
. Crew was professional and friendly. Food could have been hotter
Our flight AC 567 was delayed by almost 6 hrs due to mechanical falure
Terrible. They cancelled our flight the night before. Please give me a call to discuss.
Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.
Very pleasant crew! Good entertainment options. Water wasn’t working in the bathrooms, but they were able to fix it. Just had to stand with sticky soap hands for 20min….
I did not appreciate being scolded by the captain himself, and being told my dog could die, in front of my daughter.
This is the first and the last time I ever fly Air Canada. The seats were extremely uncomfortable, no leg room. My back was throbbing by the time the flight was over. I payed both flights up and back for internet and both times had trouble connecting all while the clock was ticking on my payed subscription. Here's the worst part which I have never experienced on a flight before. the flight attendant would walk down the aisle with the drink cart and only give out drinks to selected passengers. This was not a big plane, there were not that many passengers! We were totally ignored, I had to ask three times for my husband to get a drink. My son and his girlfriend were sitting across the isle from us and received a snack but we were never offered a snack or anything. My son's girlfriend had children sitting behind her who were continually kicking her seat the entire flight. I have never wrote a negative review for an airline before but after spending my money for four seats I was extremely disappointed in your service.
In general our flights were awful. They cancelled flights, and we lost one night at the hotel in Athens that it was already paid. Also we paid extra for the seats we assigned in advance but since they were cancelled the flights, we lost our seats,. we were running back and forth for the connections. THEY DIDN’T FOLLOW OUR ORIGINAL ITINERARY. Our itinerary was change to :LAX TO VANCOUVER ,MUNICH , then NAPLES, ATHENS. Because our original flight was cancelled we spent one night in Munich. Due to all the changes we lost money and time for our original schedule. We are seniors and running in the airport to catch the flights was very frustrating and painful. We are hoping from Air Canada / Lufthansa to take responsibility and compensate us for those events. We are filling frustrated .