Scrooge airlines spoiled my last chance at Christmas with my 95 and 92 year old folks. and rest of the family in Calgary. Ticket personnel would not let me on without a passport and I always visit Canada with my enhanced driver;s License when I travel from the US
Flight was delayed due to mechanical issues to the point that I missed my connection and had to wait for 6 hrs in Calgary... thankfully I wasn't in a rush or that would have been annoying
It was an awesome experience flying with Westjet. This was my first domestic flight experience in Canada.
The additional charge for the WiFi was not worth it. Streaming a football game was a joke as it continued to lag will be requesting a refund
Flight was delayed 1.5 hours. Baggage took 45 minutes to reach carousel
Delays happen but communication and care were very low on what ended up being a long day.
they forgot to load our luggage onto the plane and we were without it for half of our trip to Paris. Didn’t seem to have much interest in getting it to us expeditiously.
Loved everything, especially during check in, very amazing people, they were so patient with me cos my bag was overweight. Loved their service. I’ll be using them again.
As per usual, lately, the flight was delayed. I can’t recall the last time a WestJet flight was on time.
Better boarding process, but not the fault of the airline… people are dumb.
Our flight was rescheduled causing us to miss our connecting flight, then missed our option of a ferry.
We were sent via the ac app to a wrong gate. And then got a boarding message to the original gate. Had to run through the airport to get to the gate just in time. Were they purposely trying to trick me? The day before flight was sent a message for free change of flight. Kinda suspect they oversold the flight.
The crew and food were very good. The plane was dirty..
Not very comfortable when stuck in a middle with passengers that encroach on your personal space.
Excellent experience. Smooth boarding, flying and the staff was courteous.
Could have had available the ability to watch a movie , but there was neither any hardware or place to plug-in.
Had to buy headphones. Which is sad. I did not so I listened to podcasts and slept. Free beer is excellent a d those pretzels are great too. Overall I feel Air Canada slightly exceeds Westjet for overall experience. But still more can be done. Like allowing guests to view a movie for free.
Flight was cancelled due to problems with the aircraft . Not much else to add . Itinerary was changed from yeg to Yule direct . Fine .
Both my flights from Calgary to Montreal were pleasant. I should also mention my gratitude to the two ladies at YYC who helped with my check in and went out of their way to assist me.
Flt was Vanc to Toronto. You don’t serve food and child behind me kicking the seat. Otherwise good.
