Air Canada business class used to be among the best among North American airlines, however it has gone downhill since the last time I flew with them. They didn't even offer any drinks prior to takeoff despite having over 30 minutes on the ground for boarding and de-icing. Once we got in the air the service was fine, however the food was lukewarm at best and just okay. The warm bread and spring mix salad was very good at least. My main complaint is they were letting economy guests use our washroom. Presumably because the Max 8 only has one in the rear. However as I was sitting in row 1 I constantly had passengers waiting in line for the toilet.
Separated me and my wife and wife’s sister in far apart different seats even though I booked them all together. Just scams after scams to make us pay more. Worst airline
Since it was a long flight, a seat with better cushion would have been better. Also, water was offered but the steward walked by too fast to get any.
Breakfast sandwich option sold out by row 30 One flight attendant not very amicable (spoke to a few people about her)
Very smooth flight and the crew members were very welcoming.
All good, but plane outdated, seat uncomfortable, food that we had was 4 out of 10. Crew was great!
After nearly nine years without traveling, my son and I decided to take our first flight, and we chose Air Canada and I’m so glad we did! From start to finish, our experience was nothing short of amazing. The flight itself was smooth, comfortable, and truly enjoyable. The staff were warm, professional, and went above and beyond to make us feel at ease. But what really stood out for me was the luggage tracking feature. Knowing that my bag was scanned onto the same flight I was on gave me such peace of mind. It’s little details like this that make all the difference, especially after not traveling for so long. This trip was incredibly special for us, and Air Canada made it even more memorable. Thank you for such a fantastic experience I wouldn’t hesitate to fly with you again!
every single person involved showed their joy, working in the airline industry - it created a very pleasant atmosphere for everyone
Terrible. They boarded us and then we sat at the gate for 2.5 hours. Our flight overall was delayed 6 hours.
Lack of crew staffs to handle emergency medical situations that ending no meal served and only hot water and bag of pretzels served for business class!
