An uneventful flight is a good experience although one of the pilots gauges wasn’t working right so we had a half hour delay—no one can foresee that.
Plane was delayed and got me in past bedtime. But more importantly, my tsa precheck number wasn’t on my ticket so had to deal with the general line. Oh well, guess the delay helped that situation.
It was as good as flying can be, which is still very uncomfortable. Clean new aircraft, great crew.
The second leg of my trip left without me despite being my inbound transfer only a few minutes late. My friends told the gate agent and they closed the doors and left early anyway. Then they tried to rebook me on a flight SIX hours later which only changed when I got a supervisor to make it 4 hours later. The gate agent was nasty, unhelpful, and walked away from me.
Everything was good. The flight attendants were great. I was disappointed that there wasn’t any screens on the back of the seats to watch movies, tv, etc. I only had my phone to watch movies on.
Well to start the crew is Seattle told me my luggage would go right thru to Ottawa. Not so before landing we were told to pick up luggage at carousel 8. On landing I asked and was told to pick it up & take it to the conveyer to be sent to Porter. Staff said Alaska always says that but no it doesn’t happen. As for Porter they said the flight would be a bit rough, so they offered a free wine or beer. Only snacks were provided on each flight.
Flight delayed due to engine issue. For 3+ hours still not on flight
Could have had more of a beverage selection than water and apple juice.
They only had one flight to my destination for the entire day. Six hour layover. Coming from their sister airline we didn't have any boarding grouping on our boarding tickets. Had to ask where we were within the grouping.
Flight was over an hour late, and we got notified every 15 minutes, beginning right at boarding, that it would only be 15 more minutes until we finally left about 75 minutes late. Of course, no compensation was offered.
Poor air traffic controller staffing led to a 50%reduction on flights so we got to wait 4 hrs for our flight! Very disorganized at the gate Poor communication with customers
It was delayed by almost 90 minutes and that messed up our plans but it was beyond UA’s control that is what we heard
PDX staff was great and we arrived on time in YVR.
They are a great airline, and i enjoying flying with them. However my experience with booking through Kayak was a horrible experience. With all the restrictions and glitches of website. My entire bookings by kayak was wrong. And there was no possible way of fixing anything with them, because they hand over responsibility to the airline after purchase is made. Will not be booking through Kayak again and will inform my family and friends not to as well.
All was good with comfort and ease of boarding. There was confusion from what gate to board at. Meant moving a long distance but I allowed plenty of time for this.
Terrible experience. Flight was delayed then canceled. They had no clue how to rebook us. Had to wait in line to take to a gate agent for 2 hours. Absolutely terrible from start to finish.
Good airport. Good entertainment on the big flight. Did not have a good way to prop up or mount my phone/ipad
Air Canada at SeaTac was the best. Polite, helpful, all good!
Plane was old, cabin was small, overhead bins were small, seats really uncomfortable, no seat-back entertainment
Horrible I had a health emergency and couldn’t go Air Canada refused to allow me to reschedule
