They delayed flight because lack of staff then missed connection. Never flying with kayak or weather
Flight was delayed due to mechanical issues to the point that I missed my connection and had to wait for 6 hrs in Calgary... thankfully I wasn't in a rush or that would have been annoying
Boarding process was poor and slow. Should fill the plane up from the back like other good airlines
Flight diverted but info was really poor, ev3n with airport staff. The cats desi was a km away ,
We are experiencing more delays with westjet than other companies. West jet used to be our favorite airline.
Was a short flight, not good or bad. Extremely cramped and I'm only 6feet 1inches. 295lbs.
they forgot to load our luggage onto the plane and we were without it for half of our trip to Paris. Didn’t seem to have much interest in getting it to us expeditiously.
As per usual, lately, the flight was delayed. I can’t recall the last time a WestJet flight was on time.
Average at best. Typical of WestJet these days. Crew far from friendly.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
Service and crew very organised however the plan and seat seemed very dated and not enough space
Plane was smooth. More of a YVR issue, but the gate at departure was JAM PACKED with people and departing flights. Literally standing room only around the gates... This should be staggered or spread out better. Other than that, the flight was fine.
The boarding staff was extremely rude and disrespectful to multiple passengers. I would advise to avoid Air Canada at Comox airport unless they take steps to improve their airport staff.
Was delayed twice- sat on the tarmac for 1/2 hour. Seat space is very cramped. Overall not impressed. Crew was lovely though!
It was all great! Everyone was pleasant and cheerful! I was happy to find that the seatbelt fit me....I found last year on another non-Air Canada small plane that I had to request a seatbelt extender and, as a fairly 'normal' menopausal woman who is definitely medically 'obese' and yet not unusually overweight, having to ask for a seatbelt extender was very uncomfortable. I was happy that Jazz, being also a smaller plane with smaller seats, that I did not need to deal with the discomfort and embarrassment because the seatbelt did fit me! I am grateful as even though this seems like a small thing, it has had an impact on me and I've since chosen not to go with that other carrier. I'm sure that Jazz personnel would have been very polite in accommodating me if it had been necessary, just as the other airline's stewards were, however it's in the 'not having to ask' that I have felt much more welcomed and taken care of. Thank you Jazz.
Some sort of entertainment like movies would be nice. I had exceptionally great service from the people who work there thou and really apricated that after flying with WestJet the last few weeks.
The flight was delayed and made the connecting flight a last minute dash across Vancouver airport.
Lots of delays, they should be more concerne about their customers
Entertainment system kept crashing. Very hard to keolep a connection. Plane arrived in good time then sat waiting for ground crew for nearly 30 minutes... makes for a frustrating end to an otherwise ok trip. I'm not a big fan of your Rouge format but we're limited on direct flights to YYZ....so we suck it up.
I booked through Kayak but was charged in US dollars. Kayak should ensure that its site clearly indicates the currency. I missed the tiny US icon in the top right corner and paid another $60 for the return flight from Vancouver to Kelowna.
