Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
This airline is never a disappointment. Always on time. Short haul from YLW to YYZ , best way to travel.
Boarding was fine, and flight was on time. During the flight however, you aren't even offered a drink of water. The carts never leave the galleys. All the attendants said the whole time is take your headphones off and buckle your seatbelt. For the price I wouldn't expect 5 star service, but maybe a drink would have been acceptable
Nothing needs to change as it is such a short flight.
The employees at the counter when we first arrived were very helpful and kind. The flight attendants were are very pleasant and helpful. I appreciated we departed on time.
Very good AC Rouge flight YYZ-TPA. Great crew, all went smoothly. Thank you!
Service is pretty good. Sandwiches have to be purchased but I’ve bought my own food. Seat was comfortable and various movies to chose from.
Very friendly staff. Good seats on a quick flight. Right on time.
Very nice Crew! Not much entertainment, but it was only a short flight, so it is okay for this flight.
Air Canada cancelled my flight without issuing a refund. I could not make this flight. Air Canada does not accept phone calls Aircanada.com is down.
Flight was cancelled. Had to wait around the airport for 5.5 hrs for later flight. Entertainment system was not working.
Service and crew very organised however the plan and seat seemed very dated and not enough space
One leg of the flight arrived late which necessitated a rebooking on the next leg. Although there were no major weather events in play, best choice offered was a 7 hour wait in the Vancouver airport for a 4 hour totally packed red eye flight to Ottawa. No opportunities to return earlier via other major hubs like Toronto or Montreal. Felt very much like national routes were no longer well supported. Adding insult to injury, entertainment system for my seat was out of order. Thought I might use wi-fi, but discovered it would cost $10 per hour! Paid a lot for the flight as it was over the holiday period. Probably won't be doing that again.
Plane was smooth. More of a YVR issue, but the gate at departure was JAM PACKED with people and departing flights. Literally standing room only around the gates... This should be staggered or spread out better. Other than that, the flight was fine.
The boarding staff was extremely rude and disrespectful to multiple passengers. I would advise to avoid Air Canada at Comox airport unless they take steps to improve their airport staff.
