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Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.

The plane seemed pretty old and the food was not good

Seat 💺 was all the way on last row. Food was okay .

Charged for internet that never really worked. The food selection was just ok.

Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.

The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.

Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service

The ground staff on Islamabad is horrible. The on board services are excellent.

Flight attendants were great. Comfort of seat and lie down bed pretty good. Food was very mediocre. Wine was good (red French wine) although I should have taken advantage of having more! :-) it was too late on the flight From znz—I was tired…then too early from Dubai. Woman sitting behind me dropped a full bag of garbage on my head while I was sleeping…orange peels, wet partially eaten food and very smelly food garbage which I literally had to pick out of my hair, off my face and away from my pillow. Not the airlines fault but still a very unpleasant experience.

We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please

The only issue had when i mentioned about comfort was the man beside me was on the larger side and took about 1/3 of my seat where i was pressed against the wall/window of the plane for the trip.

The check-in staff, boarding staff, and flight crew were all very friendly. Really miss the Porter lounge in Ottawa.

Thanks for giving a beer to everyone in the seat infront of me and then telling me that I can’t have one because they are going to land. I guess I need to pay for a seat and then pick one in the very front of the plane

The flight was delayed by more than one hour. The terminal was consequently overcrowded and hot. We lost our car reservation and hit rush hour traffic in Boston, which added two hours stuck in traffic to our trip.

Awesome, the whole way through. Thank you, this is the new Canadian Airline benchmark.

We were given a complimentary seat upgrade which was so unexpected but so lovely!

Porter was excellent. Boarding was a breeze. The seats were a little uncomfortably but the overall trip was excellent.

Only packaged snacks were served. It was a flight at lunchtime and a hot meal would have been a great.

Reserve check-in was very slow compared to regular check-in. Internet was slow

Lavatories broke with an hour to go. At least we were on time.

They delayed flight because lack of staff then missed connection. Never flying with kayak or weather

Very good over all , would have been nice to have entertainment on the flight

Experience was good. Was surprised they didn’t offer a complimentary meal on a 5 hour flight.

Too squished in seats. I'm 110 lbs and 5'6....can't imagine being any bigger and flying

The flight attendants were great, but not much room while sitting and it would be nice to get free movies.

Easy self checkin and baggage drop. No in seat entertainment, but wifi and app worked well

Single flights to Cancun purchased through third-party, initially had issues printing luggage labels with the lady at the airport Pearson… Was super friendly and assisted quickly despite being very busy

The flight was on time and shorter time arrival than planned. I was an ultra basic passenger and understood one personal item on the plane. The announcements of one personal item and zone 9 boarding certainly felt like we were separated from the rest. Actually zone 9 passengers should be boarded second; we are not blocking aisles and can be seated much faster and deboarded faster too.

Still sitting in a hotel when I'm due for work

Delays happen but communication and care were very low on what ended up being a long day.

Everything related to this flight except the flight time could have been better. This is not the first though that Rouge has disappointed with poor show! Bad crew adds to the agony! Cant help it because of lack of options from YXE!

Delay after delay.......they are awful Delayed because of cold wx really!!!!! We live in Canada

I had to change the gate so many times that I got confused.

So we didn't actually go. We were hoping to go for the Inauguration of the first female president. When That Guy got elected, we bailed. Unfortunately, we got basically none of our money back, despite having travel insurance. Would not fly with Air Canada again unless I had to.

Did not happen. After being late over and hour we had to embark and get rescheduled . I got my hotel voucher 1:36 am !!!! . The flight was cancelled past 10pm. I had to pay for my hotel and camp the next day till 23:30 for flight to london. Then change airport and pay myself for transportation to Gatwick airport. Never again I will use your services. Unfortunately I have to come back.

flight was delayed, there was open communication about the delay the delay pushed way past the posted delay time and

This was my first time flying on Air Canada and the experience was good and pleasant enough, great crew members and the price I paid was amazing,

This was my first time and the experience was good and pleasant enough, great crew members and the price I paid was amazing,

I was overcharged either by United or sister airline Air Canada. It's exhausting dealing with companies nowadays that irresponsibly abuse access to credit/debit cards.

Air Canada is not only the worst airline in the business but the worst business in history.